Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Posts Tagged ‘turbotodd

Helping Folks From Harvey

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Happy Monday.

Hurricane Harvey proved to be as formidable a Mother Nature foe as we anticipated, and then some.

After storming the beaches of Rockport and Port Aransas, Harvey’s rain bands settled in and around Southeast Texas, hammering municipalities up and down the coast. Houston was particularly hard hit, with flooding around the city stranding people on rooftops — of cars and homes — and bringing out a kind of citizen navy over the weekend, with 911 calls overwhelming the city’s official responders.

Social media has also played a role in keeping people in the loop, and offering up needed lifelines in urgent situations.

CNN reported hundreds of stranded Texas residents sought help by posting on Facebook and Twitter, often Tweeting their addresses directly to emergency officials. They also organized rescue missions through Facebook groups, posting harrowing pictures to show how high the water had risen.

So how you can you help? Slate has published a listing of a variety of Texas local charitable organizations, and you can always donate directly to the American Red Cross.

Oh, and a friendly reminder…Harvey’s not done with Texas. The storm is hovering over Southeast Texas and is expected to drop another 20-30 inches of rain before this is all over.

Written by turbotodd

August 28, 2017 at 9:04 am

Posted in 2017

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Spaceships, Aliens, And Androids: The Scott & Todd SXSW 2013 Podcast Debrief

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Scott Laningham and I first met around six years ago at SXSW Interactive.  Scott was already well known for his developerWorks podcast series and blog, and he was walking around the conference talking to people, so we decided to sit down and do a podcast discussing all the cool things we’d seen and learned about during the conference.

It was the beginning of a wonderful and still ongoing collaboration, and since that time, Scott and I have shared the stage at numerous IBM conferences, interviewing industry luminaries, IBM executives and business partners, and other thought leaders.

But we always come back to SXSW Interactive. And so it was with 2013.

Scott and I sat down on Friday via Skype and chatted for nearly 30 minutes about all the interesting things we heard and learned about at this year’s event, the first time it reached over 30,000 attendees.

Some would say SouthBy has jumped the shark. I’m not so sure. I joked early on in the event last week that perhaps it had jumped a few dolphins.

Has it gotten a lot more crowded?  Absolutely.

Has it stretched the outer limits of Austin’s hotel and transportation capacity?  Without question.

Do you have to wait in long lines stretching halfway around the Austin Convention Center just to see a keynote?  Yes yes yes.

And to my mind, it’s still worth every minute.

P.S. Scott has also established a new blog, which you can find right here on WordPress.

Written by turbotodd

March 18, 2013 at 9:35 am

Live From IBM Pulse 2013: A Day For Partners

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Turbo starts his IBM Pulse 2013 experience with a quick trip down golf, and "Rat Pack", history by playing a round at the renowned Las Vegas National golf course, one of the courses where Tiger Woods won his first PGA tournament victory in 1996. For the record, Turbo held his own, shooting an 84 (but convinced he could have gone lower if the greens had held).

Turbo starts his IBM Pulse 2013 experience with a quick trip down golf, and “Rat Pack”, history by playing a round at the renowned Las Vegas National golf course, one of the courses where Tiger Woods won his first PGA tournament victory in 1996. For the record, Turbo held his own, shooting an 84 (but convinced he could have gone lower if the greens had held).

Good morning, Las Vegas.

You know, I joke about Vegas as my second home, but I really do have to admit, it’s a city that continues to grow on me.

And I’m sure that couldn’t have *anything* to do with the delightful, if dreadfully slow, round of golf I played yesterday at Las Vegas National.

As I mentioned in a post on Friday, this is the very same course (one of three) where Tiger Woods won his first PGA Tour event, the Las Vegas Invitational, back in 1996 (he beat Davis Love III on the first playoff hole to win).

It’s also where Dean Martin, Sammy Davis, Jr., and others of the infamous “Rat Pack” used to hang out. I was only fifty years late on that front, but nonetheless, I did experience the course in all it’s glory and managed to pull of an 84. Considering Tiger’s 70 in 1996, I figure I was only .77 strokes a hole behind Tiger.

But enough sports analytics, because now all the play is behind me as I get down to work and the matter at hand, IBM Pulse 2013.

Please see my last post for some tips and tricks for navigating this year’s event (oh, did I mention, bring or go buy some comfortable shoes)?

I made my first navigation from the MGM hotel to the Convention Center this morning, and on the way, saw the now annual Burma Shave-like signs reminding us “we’re almost there!”

My favorite: Multitasking is all about doing several things badly all at once (There will be more of those tidbits of wisdom to come in future posts.)

Amen, oh great IBM Tivoli Confucian hallway philosopher!

Of course, this ain’t no Blazing Saddles shindig, so you actually *do* need a stinkin’ badge.

So, I picked mine up and wandered on into the Pulse Business Partner Summit to break a little fast, and chat with some of our partners.

When the lights went down, IBM Tivoli general manager soon hit the stage to “introduce” himself to the gathered wall-to-wall audience.

And it was quite an introduction.  I’ve interviewed Deepak a few times now at IBM events, and even I had no idea of his depth of experience at IBM.

He explained he’s once been a UNIX programmer and helped bring TCP/IP to the mainframe, had worked on the SP2 supercomputer that once upon a time outwitted a Soviet chess superpower, and helped implement a number of key high availability and systems management capabilities into IBM’s mainframe line.

More recently, Deepak was the chief marketing officer for Lenovo before returning to the IBM fold to lead our Business Analytics efforts and oversee the acquisition of SPSS.

Deepak warmed the audience to him with a very funny story about having been representing IBM with its new supercomputer at a conference in frigid Rochester. Apparently, the IBM computer was very plain and vanilla looking, and so the competition started making fun of it.

Deepak and his team decided to run out to Wal-Mart and purchase some Christmas lights, which they promptly wrapped around their supercomputer (turned out IBM had the fastest supercomputer, Christmas lights and all).

IBM Tivoli general manager Deepak Advani opens the Tivoli Business Partner Summit by introducing himself to the Tivoli crowd and explaining the depth and breadth of his background, which began as a UNIX systems programmer and shell script author back in the day. Advani now leads the IBM Tivoli organization worldwide, and will be featured prominently throughout IBM Pulse 2013.

IBM Tivoli general manager Deepak Advani opens the Tivoli Business Partner Summit by introducing himself to the Tivoli crowd and explaining the depth and breadth of his background, which began as a UNIX systems programmer and shell script author back in the day. Advani now leads the IBM Tivoli organization worldwide, and will be featured prominently throughout IBM Pulse 2013.

After establishing his background and bona fides, Deepak got down to business, reaffirming the critical importance of IBM’s partners to the Tivoli and broader IBM business, but explaining none of us in the ecosystem could rest on our laurels.

“We must bring more industry and domain expertise” into our technologies, Deepak asserted, “and we must also bring our line of business and IT audiences more closely together.”

This, of course, observing a theme pervasive within IBM since CEO Ginni Rometty took the helm: We must focus more on our line of business executives.

From CMO to CFO, they are increasingly involved in the IT decision-making process, and the back office has moved to the front, requiring a more collaborative “sell” for both constituencies.

Deepak also acknowledged the pain IT organizations felt these last several years, and explained that’s why IBM has worked to try and free them from operational matters with technologies like PureSystems, so that they can spend more time working with their LOB partners on innovation.

Finally, Deepak walked the audience through a number of key core and growth priorities, ranking among them the continued focus on mainframe and storage evolution, the importance of standars, and looking forward to growth areas like endpoint management and cloud computing.

He talked specifically about the notion of the “portability of workloads,” explain how IBM has taken patterns from PureSystems and moving them to the cloud. (A line of questioning I aspire to take up in my interview tomorrow on the Livestream stage with PureSystems’ Nancy Pearson and Jason Gartner.)

He also tiptoed through the world of “dev-ops,” with specific regard to managing the life cycles of applications.

Finally, Deepak explained we can do more to improve the design and usability of our portfolio, and also use analytics (his old job!) to improve and make better operational decisions.

Pulse 2013 is underway…hold on to your console!

Taking The Pulse On Mobile

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IBM Pulse on Vivastream

IBM Pulse 2013 is introducing a new social networking feature called “Pulse on Vivastream,” where you can connect and interact with other attendees and speakers to find people with similar interests and skills, share agendas, discuss hot and trending topics, and network with your peers. So, sign up now so you can make the most of IBM Pulse 2013 — before, during, and after the event.

First it was Ubuntu Linux on phones, and now it looks like it’s going to be Ubuntu Linux on Tablets.

TechCrunch posts that on Thursday, developers will be able to start “playing with” the new code, citing Ubuntu founder and VP Products Mark Shuttleworth saying that the strategy is “One Ubuntu” that contains the same codebase but works across multiple platforms, including desktops, phones, and tablets.

But, that each platform “uses a Linux kernel” that’s tailored for the specifics of the target hardware.

This in juxtaposition with iOS and Android, which don’t work as well beyond the handset form factor.

For the record, I currently run Ubuntu on several of my older machines, and save for some VPN woes, I’m a (mostly) happy Ubuntu user.

But what’s more interesting to me about this announcement is the timing. The global mobile confab, Mobile World Congress, is set to launch next week in Barcelona (one of my favorite cities on the planet!).

And speaking of mobile, just last week, IBM announced that Forrester Research, Inc. has recognized IBM as a leader in enterprise mobility services in its recent Forrester Wave report “Enterprise Mobility Services, Q1 2013.”

The report gave IBM the highest score possible on its current offering, writing that IBM “brings clients a world-class design agency (IBM Interactive) combined with breadth and depth of enterprise mobility consulting in terms of technology and global presence.”

I expect you’ll hear more about IBM’s mobile strategy in Barcelona, and shortly thereafter at the IBM Pulse event in Las Vegas, which I’ll be covering for Big Blue.

If you’re planning on attending IBM Pulse, I would highly recommend you start preparing your schedule now.  Already-registered attendees simply need go to the Pulse SmartSite to start checking out this year’s fare.

But wait, there’s more!

This year, IBM has introduced an exciting new social feature in the form of Pulse on Vivastream, a unique social networking platform where you can connect and interact with other attendees and speakers in advance of, during, and after the event to find people with similar interests and skills, share agendas, discuss hot and trending topics, and network with other attendees before you ever land in the land of what happens there stays there.

I’m already registered on “Pulse on Vivastream” myself, so feel free to drop by and introduce yourself.

This year, IBM Pulse guest speakers and performers include 4-time NFL MVP quarterback Peyton Manning and 6-time Grammy Award winner Carrie Underwood.

You’ll also have the opportunity to mix it up with 8,000+ of your peers and hear from IBM business partners and top industry analysts on the latest trends and hottest IT topics…including, yes, mobile.

You can go here to learn more about IBM Pulse 2013, which goes from March 3-6.

I’ll be bringing you more insights and coverage leading up to and during the event right here in the Turbo blog, and will once again be broadcasting via the Interwebs from the show floor, speaking with a variety of IBM executives, industry analysts, and other thought leaders that help make the IBM Tivoli world go round.

Turbo’s New Hammer

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Turbo’s new “hammer,” a Samsung Chromebook that he loyally bought from IBM client Best Buy when he was supposed to be out just grabbing lunch. Read the full post to determine whether Todd will keep his new hammer and whether or not it’s worthy of a life lived mostly in the cloud.

I’ve not written a personal technology post in a couple of weeks, but I had occasion to acquire some new technology recently, and I decided that must change.

First things first: Never let me loose in a Best Buy with a credit card.  It’s not a pretty sight.

Which is precisely where I found myself last week during a lunch break, when I allegedly stepped out to get some food.

Of course, the place where I was getting the food was also close to where the Best Buy is located.  So, one thing led to another…

And to be fair, if not to myself, then to the telling of the tale, I didn’t wander into the Best Buy without having in my mind’s eye a certain technology I wanted to check out.

Mind you, I never had children, much to my mother’s chagrin, so my indulgence IS the acquisition of new technologies, of all varieties.  I could open a museum dedicated to the long dormant carcasses of technologies past.

Some of them I could make a good argument at the time I needed them, others I would have a difficult time in making that case to a mock court filled with sympathetic nerds.

But regardless, it is my passion and weakness (that, and golf).

Now for my juicy rationalization on this particular lunch break: Though I didn’t need a new computer, I wanted to try something new.

That’s as rational as it’s going to get.

Hey, it’s better than going out and buying a Porsche on a lark, right? Or a motorcycle of some kind, which would surely get me killed!  At least this Chromebook won’t kill me, I thought as I walked through Best Buy the parking lot.

So I walked into the Best Buy and *specifically* wanted to check out the Chromebooks.  That would help me limit the damage.

I already told you, this wasn’t an entirely rational act, although there was plenty of rationalizing as I went through the door.

Also, how’s this: Best Buy is an IBM client! When I buy stuff from Best Buy, I’m helping support a customer who helps support me because they buy our stuff!

That’s pretty good, you must admit.  I was about to close the deal with myself and I hadn’t even yet seen the Chromebook.

By now, I’ve walked past the mobile phone section of Best Buy, which for me is like a person who has a gambling problem having the willpower to walk through Caesar’s Palace without stopping at a blackjack table.

But I did it. And I kept on walking…past the 3D TVs, the Internet-enabled fridges, past the camera section (Wait, I’ve not bought a camera at least in a year!), and on into the computer section.

I asked the friendly sales guy if they had any Chromebooks on display, and he said, in fact, they did. Two models, one from Samsung, and one from Acer.

The Samsung had a 16GB hard drive, and the Acer, I think, a 128GB drive.

Of course, you’re missing the point with a Chromebook if you’re thinking about how much hard drive space there is.

The whole point of a Chromebook is to live almost entirely in the cloud.

And this was my goal. To see what it was like to live in the cloud.  Another rationalization. “I have to go live in the cloud, because…I must know what THAT’S like!”

That and to support one of IBM’s great clients, Best Buy, by buying more stuff from them.  Our client.  Who buys our stuff.

I know, I have a problem. I just want you to know how my mind works.

The nice sales guy answered a bunch of questions I had, machine gun fashion, Amy Poehler style, and then mentioned they had an “open box” of the Samsung, a return.

“Why’d they return it?” I asked him.

“Because, I don’t think they realized what they were getting into buying a Chromebook.”

Then, I saw the price. $216!!!  Aha, even better, I was going to benefit from the misery of another customer who had returned the thing because they didn’t understand they were going to have to live in the cloud.

I could feel my credit card literally melting in my back pocket. Like it was oozing between the seams and burning down my leg like hot wax.

“And can I bring it back if I don’t like it?”

“Thirty days,” he smiled.  Well there you go!  If I don’t like the thing, I’ll bring it back (Fat chance that was gonna happen, but it gave me an out).

The sales guy left me there to play with the Samsung Chromebook some more, but it was a no brainer!

$216 for an item that was listed at $249 and for which I’d seen folks charging close to $300.

So I bought it, the endorphin rush carrying me out the door back to my car.

It was supposed to come with 100 GB of free storage from Google for two years, but because it was an open box, the doofus who bought the thing and returned it, had cashed in the free storage and I was left to buy my own.

That’s okay, because as it turns out, I don’t need a lot of storage. I’m mostly saving small text docs.

And now, let me explain my net summary of the Chromebook experience thus far.

First, I’m a writer, first and foremost. So I like writing on something I like to write on.

Whether a typewriter, in a specific word processing app, or on a keyboard that has just the right feel…well, that’s the point: You know it when you feel it.

The Samsung Chromebook has the right feel, for me.

Second, less is more. For basic productivity, so long as you have a good Internet connection, most everything you need is in the Chrome cloud.

Writing apps, presentation apps, spreadsheets, games, music (Pandora, etc.)…

IF you need anything else that’s specifically hidebound to Mac OS or Windows or even Linux, the SAMSUNG CHROMEBOOK IS NOT FOR YOU!

Third, I haven’t had to try and use it offline yet. Though I’m told a number of the Google apps work great offline, I haven’t yet gone there. So, stay tuned for more on that.

The ONLY thing that doesn’t yet work that I want to work is Netflix…and, I’m told, Google’s working on it (they’re having to do some recoding due to the ARM processor used in the Chromebook).

Everything else has been great, including, as mentioned, job one, the ability to write.

I found an application in Chromebook called “Writer” that’s free and that’s where I’m writing this post. My post saves every few seconds to the cloud, autosave extraordinaire, voila…no lost posts, no local OS or app crashes.

And the Chromebook display is gorgeous.  The multitasking is no problemo, due to the light footprint for Chrome.

And you know something else, I think one of the things I like most about it is its simplicity.  It just works!  The operating system doesn’t get in the way, as it so often does when I’m using Windows or Mac OS or even Linux.

The footprint is SO light there’s really not much there to crash!  And after twenty years of fighting operating systems, I have to say, this is one helluva breath of fresh air.

This is the network computer as it was being banted about in 1998, that’s actually come to fruition because the bandwidth has matched the application capacity.

Ultimately, it’s pushing technology the hell out of my way so I can get real work done.  What a concept!

And yes, this is mainly a “second” computer for me, but it’s a powerful second computer, and because so much of my life is now spent in the cloud, and considering that a computer is for me like a hammer is to a carpenter — well, that’s how I ultimately justified the purchase: I got myself a new hammer for only $216, and I’m out there just hammering away nails like it’s nobody’s business.

So before you go spending $800+ on that 128GB iPad, make sure it’s going to do what you need to do…that can’t be done on a $216 Chromebook!

Written by turbotodd

February 5, 2013 at 10:12 pm

Turbo Slidecast: Organizing For Social Business

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I mentioned in a post recently that I was to speak at the annual WOMMA Summit (WOMMA standing for “Word Of Mouth Marketing Association”) about IBM’s efforts to better organize itself to take advantage of the social business opportunity.

After lumbering through the SlideShare “slidecast” capability and learning my way around (and no, it really wasn’t that difficult — I’m just a slow learner), I was able to create a slidecast of the presentation I gave in Las Vegas for those of you who may be interested.

As I noted in that blog post leading up to my talk, the general theme of my session there centered on the challenges and opportunities larger organizations face as they go about building their social strategies, and sharing particular insights and experiences we’ve had inside IBM on this front.

At IBM, our social business strategy has very much centered around one of our best market-facing emissaries, the IBMer! If you’ve kept pace with any of our marketing initiatives in recent times, you know that the IBMer is front and center in those communications, most notably in our TV advertising, but also extensively in the digital and social media as well.

But their participation doesn’t end there.

We’ve featured subject matter experts extensively across a wide range of topics and across a range of venues in the digital and social media space, as well as in other public and sometimes private venues (think conferences, events, customer meetings, etc.).

This direction is very much in keeping with IBM’s high-touch sales heritage, but builds on that legacy by making our people more accessible via social venues as well.

So, please, take some time out of your busy day if you’re interested in learning more about IBM’s social business efforts, and hopefully you’ll walk away with some of the actionable insights we’ve garnered that can help you and your organization in your own social business journey.

Just click on the arrow to play, kick back, and relax!

Turbo To Speak @ WOMMA Summit: Organizing For Social Business

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Happy Monday.

I mentioned in a recent post that I’d be attending the Word of Mouth Marketing Association (WOMMA) Summit next week in Las Vegas.

It’s going to be my first time attending a WOMMA event, and for that I’m most excited.  I’ll also be speaking at the event, and recently participated in an interview with WOMMA’s Jacob Hurwith to chat about some of the topics that would inevitably come up in my presentation, “Organizing For Social Business.” (Monday, Nov. 12, 4:30-5:15 PST)

The WOMMA Summit being held next week in Las Vegas will feature social media experts and word of mouth marketing practitioners from some of the leading brands and organizations around the world. I’ll also be speaking on the topic of “Organizing For Social Business,” and IBM’s Carolyn Baird will be sharing detailed results from IBM’s recent Chief Marketing Officer study.

The general theme of my session will center around the challenges and opportunities larger organizations face as they go about building their social strategies, sharing particular insights and experiences we’ve had inside IBM over the past number of years on this front.

At IBM, our social business strategy has very much centered around one of our best market-facing emissaries, the IBMer! If you’ve kept pace with any of our marketing initiatives in recent times, you know that the IBMer is front and center in those communications, most notably in our TV advertising, but also extensively in the digital and social media as well.

But their participation doesn’t end there.

We’ve featured subject matter experts extensively across a wide range of topics and across a range of venues in the digital and social media space, as well as in other public and sometimes private venues (think conferences, events, customer meetings, etc.).

As I’ll note in my talk, this direction is very much in keeping with IBM’s high-touch sales heritage, but builds on that legacy by making our people more accessible via social venues as well.

That said, don’t think encouraging very busy professionals to participate in social venues doesn’t come without some challenges — organizational, economical, cultural — all of which are an integral part of the story that I also look forward to sharing with my fellow attendees in Las Vegas.

Speaking of which, another fellow IBMer, Carolyn Baird, is also going to be presenting at WOMMA.  Carolyn will be sharing insights from IBM’s global Chief Marketing Officer (CMO) study, one of the largest ever conducted of CMOs worldwide.

The study revealed that CMOs are under enormous pressure to manage a much broader range of responsibilities than ever before, and that underpinning this evolution is a growing dependency on technology that is reshaping CMOs’ strategies and priorities.

Carolyn’s session will share how CMOs are managing these shifts and the impact all of this is having on the CMO-CIO relationship (Carolyn’s session takes place Tuesday, Nov. 13th, from 11:45AM-12:30 PM).

Though I’m certainly excited to sharing IBM’s social story at such a distinguished convocation, I’m even more excited about hearing from my fellow social media enthusiasts. I took the names of all the organizations expected to be presenting at WOMMA, and you can see the vast breadth and diversity of companies and organizations represented in the Wordle cloud above.

If you’re going to be attending WOMMA, please look me up and introduce yourself. It’s the rare opportunity we social media practitioners have to get together in “meatspace” face to face, so I’m looking forward to meeting some new faces, and saying hello to some familiar ones, during my visit to Vegas (My fourth trip there this year!)

To follow the tidings on Twitter from the Summit, use the hashtag #WOMMASummit.

For my session, I’ll ask that folks use the hashtag #WOMMAturbo.

Connecting @ IBM InterConnect Singapore

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Greetings from Sentosa Resort Island in Singapore.

The Republic of Singapore, a southeast Asian city-state off the southern tip of the Malay Peninsula, is 85 miles north of the equator, and is playing host to the IBM InterConnect event this week, which Turbo will be covering here in his blog and as part of IBM’s InterConnect Livestream video coverage.

What’s past is present, except when you’re traveling on business in Asia, when what’s present is prologue. In the case of Singapore, that’s likely to be the case in more ways than one.

Yes, earthlings of the West, I now come to you from the future, some 13 hours ahead of you here in this antiseptic, futuristic city-state, where broadband is plentiful and where the world’s global diaspora lands along with the beams of light helping Singapore to lead us all into the information future.

You’ve heard of the man with the plan? Well, Singapore is a country with the plan.

“Intelligent Nation 2015,” a 10-year masterplan by the government here to help Singapore realize the potential of “infocomm,” is a blueprint for navigating the city-state’s transition “into a global city, universally recognised as an enviable synthesis of technology, infrastructure, enterprise and manpower.”

If Singapore’s future is in information communications, then it is only appropriate that IBM clients, business partners, employees and others in the IBM ecosystem began landing here over the weekend to attend the IBM InterConnect event.

As we positioned the event on the Web site, “In this era of interconnected industries, businesses and consumers, a new kind of leadership is required to turn opportunity into business outcomes. Smarter businesses are capitalizing on information as a bountiful resource and using technology as the catalyst for unleashing innovation.”

Now, for a moment, just close your eyes, and imagine the word cloud that is emerging in front of you: Interconnected. Opportunity. Smarter. Resource. Technology. Innovation. Outcomes.

Starting tomorrow, Tuesday, October 9th, we will begin exploring that word cloud in some depth — “we” being IBM clients, business partners, execs, subject matter experts and others.

First, we’ll look at the 10 hot topics that address key business imperatives in this uncertain climate, helping organizations to unleash innovation while pacing the velocity of change.

Second, we’ll share best practices that have been learned directly from successful IBM clients and partners.

Third, as is always the case at our favorite IBM events, we’ll foster a milieu for collaboration: With business decision-making peers and other like minded folks.

And we’ll enable you to meet many of these decision-makers and industry experts, face to face.

As for me, I’ll be covering some of these sessions, in particular the keynotes, here in the Turbo blog.

I’ll also be interviewing those numeourous thought leaders and partners and clients and IBM executives for our LiveStream video coverage.

So, keep your eye out here, and be sure to follow the #ibminterconnect hashtag on Twitter to get all the latest.

In future posts, I’ll convey a little more about the city-state that is Singapore.

Written by turbotodd

October 8, 2012 at 3:47 am

Live @ IBM Smarter Commerce Global Summit Orlando: IBM’s Jay Henderson On The IBM Holiday Benchmark Online Shopping Analysis

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Jay leads product strategy within IBM’s Cross-Channel Marketing team. His team is responsible for market analysis, customer insight, and industry marketing functions. He came to IBM through its acquisition of Unica, and has over fifteen years’experience in multi-channel marketing and customer analytics. Previously, he served in various marketing roles at predictive analytics leader SPSS (also part of IBM), web analytics pioneer NetGenesis, and management consulting firm Cambridge Technology Group. Jay holds degrees from MIT’s Sloan School of Management and the Sorbonne (Paris IV).

Jay Henderson has been there, done that, and got the t-shirt when it comes to marketing analytics…one he probably bought online.

Currently the strategy program director at IBM Cross-Channel Marketing, Jay’s team is responsible for market analysis, customer insight, and industry marketing functions, and I had the privilege of sitting down with Jay last week at the IBM Smarter Commerce Global Summit to talk many things analytics.

Jay’s heritage pre-dates his tenure at IBM, joining Big Blue through its acquisition of Unica.

Jay has over fifteen years’ experience in multi-channel marketing and customer analytics, and prior to joining Unica, he ran marketing for text mining pioneer ClearForest, the technology from which was later acquired by Thomson Reuters.

Jay’s most recent claim to fame has been the preparation of the IBM “Holiday Benchmark,” a near real-time analysis of the e-commerce retail activity during the annual holiday shopping season.

If you want the inside skinny on Black Friday, Cyber Monday, and other key shopping inflection points, the IBM Holiday Benchmark provides some excellent benchmark statistics. During our chat, Jay also made some news when he revealed that IBM is also going to be issuing soon some new reports, including a “back to school” retail analysis.

So, wanna know about major trends in the e-commerce realm? Watch the interview with Jay and find out!

Singapore Sling

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Resorts World Sentosa in Singapore will play host to a new, first-of-its-kind IT event in Singapore this October 9-11, where smart businesses from around the globe that have been busy implementing new business and IT strategies will come together to network with IBM clients, industry experts, and IBM thought leaders and learn how they’re converting opportunity into outcomes.

It was a big day today in Singapore, where the country celebrated its independence, and where government leaders encouraged Singaporeans to make even more Singaporeans, in order to counter the country’s declining birthrate, which is among the lowest in the world at 7.72 births per 1,000 people.

I’m sure a few Singapore Slings may have been consumed, and I would have been right there with them, as the Raffles Hotel is definitely on my list of places to frequent for when I visit.

And that will be sooner rather than later, as IBM is going to be hosting a new, first-of-its-kind event at the Resorts World Sentosa this October 9th-11th.

This new IBM event will share with attendees the breadth of IBM’s integrated software and systems solutions capabilities, and demonstrate IBM’s strategic perspective on becoming a smarter busienss that excels in turning opportunity into outcomes in this new era of computing.

At the event, IBM will focus discussions on a variety of key “hot topics,” including those focused on speeding innovation with mobile computing, defending against cyber-threats with security intelligence, rethinking IT with cloud computing, and a host of others.

If you’re game, but need some compelling reasons to convince your boss to send you to Singapore, here’s a starter list:

  1. Networking. You’ll have the opportunity in Singapore to network with peers, industry experts, and IBM thought leaders from around the globe, including IBM customers already collaborating to better align business and technology investments.
  2. Learning. You’ll have the opportunity to learn from experts in our Solution Center, as well as through a personalized agenda of keynote session, “Hot Topic” sessions, and Exchange sessions built around your business interests.
  3. Delivering New Value. At IBM Interconnect, you’ll become one of the first to learn how to manage the velocity of change from real world examples of business delivering new value to the people they serve.
  4. Unleashing Innovation. You’ll also have the opportunity to begin to understand the new economics of IT, and how to use technology as the catalyst for unleashing innovation in your organization.
  5. Uncovering New Markets. And finally, in an environment where most every organization is looking for new customers in new markets, you’ll have the opportunity to start to develop a clear plan of how you can reinvent relationships with yoru customers and workforce and, in turn, start to uncover those new markets.

Changing With The Changing Times

Rapid change has become the new normal, as entire industries are now transforming to deliver compelling new value to their customers. In this era of interconnected industries, businesses and consumers, a new kind of leadership is required to turn opportunity into business outcomes.

Smarter businesses are capitalizing on information as an indispensable resource and using technology as the catalyst for unleashing innovation. They are expanding the digital world of the back-office into the front-office and the corresponding business infrastructures that are at the heart of business leadership and operations; the key interconnection points among consumers, business partners and employees.

Take advantage of this opportunity to develop a personalized agenda around your business needs, collaborate with business decision-making peers, and meet face-to-face with technical decision-makers and industry experts.

You can start by first going here to register, then heading on over to the Session Preview Tool to start scanning the sessions to make sure you get the most out of your visit.

If you’ve never visited Singapore, I can’t recommend it highly enough. It’s like visiting a future that has already arrived, and in the meantime, you’ll have the opportunity to attend an IBM event that’s intended to help you create a future looming just over the horizon.