Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Archive for the ‘ibm’ Category

IBM and Salesforce Strengthen Strategic Partnership

leave a comment »

IBM and Salesforce today announced an expansion of their strategic partnership, bringing together IBM Cloud and Watson services with Salesforce Quip and Salesforce Service Cloud Einstein to enable companies to connect with their customers and collaborate more effectively with deeper insights.

IBM and Salesforce Strengthen Strategic Partnership

With this expansion, Salesforce has named IBM a preferred cloud services provider and IBM has named Salesforce its preferred customer engagement platform for sales and service.

“Naming IBM as a Salesforce preferred cloud services provider demonstrates the power of the IBM Cloud to help companies fundamentally change the way they do business,” said Ginni Rometty, chairman, president and CEO, IBM. “This expanded partnership builds on the combined power of Watson and Einstein to help enterprises make smarter business decisions.”

“The success of our customers drives everything we do at Salesforce, including our strategic partnership with IBM,” said Marc Benioff, chairman and CEO, Salesforce. “The combination of IBM Cloud and Watson services with Salesforce Einstein and Quip will deliver even more innovation to empower companies to connect with their customers in a whole new way, leveraging the power of the cloud and AI.”

As a part of this extended strategic partnership, IBM will build new​IBM Watson​Quip Live Apps, bringing the power of Watson and Quip together. These interactive custom-built applications will be embedded directly into any Quip document to increase the effectiveness of sales teams across the lifecycle of an opportunity.

With ​Quip’s document creation and editing platform, customers are able to bring relevant content, for any project, into a centralized document, removing the need to toggle between multiple windows and apps to get work done.

Building on the first IBM and Service Cloud integration, the companies will bring together the power of IBM Watson and Service Cloud Einstein to deliver new AI-driven recommendations for next best actions.

Now, with AI driven predictive analytics, companies will be able to create personalized, customer-triggered interactions based on the latest call or messaging chat they had, to help build stronger connections with their customers.

Today’s news strengthens the partnership previously announced by IBM and Salesforce to deliver joint solutions that leverage the power of AI and enable companies to make smarter decisions, faster than ever before.

With more than 4,000 joint customers, the partnership has already helped companies, such as Autodesk, implement new Watson solutions to connect more deeply with their customers.

“There is a perfect marriage between Salesforce and IBM,” said Rachael Cotton, senior manager, machine assisted service engagement, Autodesk. “Salesforce is where many companies like Autodesk house enormous amounts of customer data, most of which goes untapped. Combining the AI power of Watson and IBM Cloud with insights from Salesforce has helped Autodesk better understand its customers and ultimately create a transformed customer experience.”

You can earn more about the new, expanded strategic partnership between IBM and Salesforce here: https://www.salesforce.com/campaign/ibm/

And more about how to surface data from IBM Watson Discovery in Salesforce with Salesforce Trailhead here: https://trailhead.salesforce.com/en/projects/surface-data-from-ibm-watson-discovery-in-salesforce

Written by turbotodd

January 19, 2018 at 8:38 am

Posted in 2018, AI, ibm, ibm watson, salesforce

IBM 4Q17 Earnings: Growth is Back

leave a comment »

IBM today announced fourth-quarter and full-year 2017 earnings results. Highlights:
 
• Fourth-quarter GAAP EPS from continuing operations of $(1.14)
    — Includes a one-time charge of $5.5 billion associated with the enactment of U.S. tax reform
•    Fourth-quarter operating (non-GAAP) EPS of $5.18
    — Excludes the one-time charge of $5.5 billion associated with the enactment of U.S. tax reform
    — Consistent with the basis of previously-provided 2017 expectations
•    Fourth-quarter revenue of $22.5 billion, up 4 percent (up 1 percent adjusting for currency)
•    Full-year strategic imperatives revenue of $36.5 billion, up 11 percent; represents 46 percent of IBM revenue
    — Fourth-quarter strategic imperatives revenue up 17 percent (up 14 percent adjusting for currency)
•    Full-year cloud revenue of $17.0 billion, up 24 percent year to year
    — As-a-service annual exit run rate of $10.3 billion in the quarter, up 20 percent year to year (up 18 percent adjusting for currency)

“Our strategic imperatives revenue again grew at a double-digit rate and now represents 46 percent of our total revenue, and we are pleased with our overall revenue growth in the quarter,” said Ginni Rometty, IBM chairman, president and chief executive officer.  “During 2017, we strengthened our position as the leading enterprise cloud provider and established IBM as the blockchain leader for business.  Looking ahead, we are uniquely positioned to help clients use data and AI to build smarter businesses.”

You can see the full details here.

Written by turbotodd

January 18, 2018 at 3:18 pm

Posted in 2018, earnings, ibm, wall street

IBM Breaks Records to Top U.S. Patent List for 25th Consecutive Year

leave a comment »

IBM inventors received a record 9,043 patents in 2017, marking the company’s 25th consecutive year of U.S. patent leadership and crossing the 100,000-patent milestone.

The new patents were granted to a diverse group of more than 8,500 IBM researchers, engineers, scientists, and designers in 47 different states and 47 countries.

For the past 25 years, IBM’s patent leadership has changed the way the world works with advancements critical to the modern era of computing,” said Ginni Rometty, IBM chairman, president and CEO. “Today, nearly half of our patents are pioneering advancements in AI, cloud computing, cybersecurity, blockchain and quantum computing – and all are aimed at helping our clients create smarter businesses.”

As more and more enterprises conduct business on the cloud, IBM inventors received in 2017 more than 1,900 cloud patents, including a patent for a system that uses unstructured data about world or local events to forecast cloud resource needs. The system can monitor data sources – including news feeds, network statistics, weather reports and social networks – to identify where and how cloud resources should be allocated to meet demand.

Another set of innovations helps solve one of artificial intelligence’s current limits: lack of personalization, which can hinder how AI communicates with people. Among the industry-leading 1,400 AI patents IBM inventors were granted in 2017 is a patent for a system that can help AI analyze and mirror a user’s speech patterns to improve communication between AI and humans.

IBM inventors also received 1,200 cybersecurity patents, including one for technology that enables AI systems to turn the table on hackers by baiting them into email exchanges and websites that expend their resources and frustrate their attacks. It could substantially reduce the security risks associated with “phishing” emails and other attacks.

IBM inventors also patented significant inventions in emerging areas like quantum computing, including a new way for improving a quantum computer’s ability to acquire and retain information – otherwise known as signal readout fidelity. This can lead to efficiency in the components necessary to build a quantum computing system.

Other patented innovations from IBM inventors in 2017 include:

  • A machine learning system designed to shift control between an autonomous vehicle and a human driver as needed, such as in an emergency.
  • A method that leverages blockchain technology to reduce the number of steps involved in settling transactions between multiple business parties, even those that are not trusted and might otherwise require a third-party clearinghouse to execute.
  • A technique that automatically elevates the security protection of a mobile device when it determines that device is located far from its owner and is likely under someone else’s control.

This year’s milestone builds on more than 105,000 U.S. patents granted to IBM from 1993 to 2017. IBM inventors have received patents for such transformative ideas as secure credit card transactions, guiding the visually-impaired using RFID, the world’s fastest supercomputers and earthquake detectors. https://www.research.ibm.com/patents/#patents-through-the-years

For more information about IBM’s patent and innovation leadership, see www.research.ibm.com/patents/ 

Written by turbotodd

January 9, 2018 at 10:05 am

Walmart, JD.com, IBM and Tsinghua University Launch a Blockchain Food Safety Alliance in China

leave a comment »

Walmart, JD.com, IBM, and Tsinghua University National Engineering Laboratory for E-Commerce Technologies announced today they will work together in a Blockchain Food Safety Alliance that will kick off with a collaboration designed to enhance food tracking, traceability and safety in China,  to achieve greater transparency across the food supply chain.

The four companies will work together to create a standards-based method of collecting data about the origin, safety and authenticity of food, using blockchain technology to provide real-time traceability throughout the supply chain.

This will encourage accountability and give suppliers, regulators and consumers greater insight and transparency into how food is handled, from the farm to consumers. This has traditionally been challenging due to complex and fragmented data sharing systems that are often paper-based and can be error-prone.

Walmart, JD, IBM and Tsinghua University will work with food supply chain providers and regulators to develop the standards, solutions and partnerships to enable a broad-based food safety ecosystem in China.

IBM will provide its IBM Blockchain Platform and expertise, while Tsinghua University will act as a technical advisor sharing its expertise in the key technologies and the China food safety ecosystem. IBM and Tsinghua will collaborate with Walmart and JD to develop, optimize and roll out the technology to suppliers and retailers that join the alliance.

As a world leader in global food safety, Walmart works closely with suppliers, regulators, industry partners and the research community around the world. In China, it invests heavily in food safety research through the Walmart Food Safety and Collaboration Center and has promoted food safety, both through its own supplier network, as well as working with JD, which has rich omni-channel food supply chain management experience. The two have been able to leverage JD’s expertise in the application of artificial intelligence (AI), blockchain, big data and other new technologies to protect consumers.

Following IBM and Walmart’s announcement in August of a new consortium to enhance food safety, this collaboration brings IBM’s blockchain food safety expertise to China. IBM, Walmart and Tsinghua University have piloted the use of blockchain to trace food items, including pork in China and mangoes in the U.S., as they move through the supply chain to store shelves. Recent testing by Walmart showed that applying blockchain reduced the time it took to trace a package of mangoes from the farm to the store from days or weeks to two seconds.

The collaboration is designed to help ensure brand owners’ data privacy while helping them integrate their online and offline traceability for food safety and quality management channels. Companies that join the alliance will be able to share information using blockchain technology, and plans include them being able to choose the standards-based traceability solution that best suits their needs and legacy systems. 

This will in turn bring greater transparency to the supply chain and introduce new technologies to the retail sector designed to create a safer food environment and enhance the consumer experience.

The insights gained from the work in China will shed light on how blockchain technology can help improve processes such as recalls and verifications and enhance consumer confidence due to greater transparency in China and around the world. 

Written by turbotodd

December 14, 2017 at 11:25 am

IBM Announces Quantum Computing Collaboration

leave a comment »

IBM today announced the first clients to tap into its IBM Q early-access commercial quantum computing systems to explore practical applications important to business and science.

They include JPMorgan Chase, Daimler AG, Samsung, JSR Corporation, Barclays, Hitachi Metals, Honda, Nagase, Keio University, Oak Ridge National Lab, Oxford University and University of Melbourne.

These 12 initial organizations join the newly formed IBM Q Network, a collaboration of leading Fortune 500 companies, academic institutions and national research labs working directly with IBM to advance quantum computing. The IBM Q Network will also foster a growing quantum computing ecosystem based on IBM’s open source quantum software and developer tools.

 

The IBM Q Network provides organizations with quantum expertise and resources, and cloud-based access to the most advanced and scalable universal quantum computing systems available, starting with a 20 qubit IBM Q system. IBM also recently built and measured the first working 50 qubit prototype processor.

IBM anticipates that access to this prototype will be offered to IBM Q Network participants in the next generation IBM Q System.

IBM Fosters Growing Quantum Ecosystem

Through the publicly available IBM Q Experience, over 60,000 users have run more than 1.7 million quantum experiments and generated over 35 third-party research publications using the world’s first series of quantum computers available openly on the web.

The IBM Q Experience enables registered users to connect to IBM’s quantum processors via the IBM Cloud, to run algorithms and experiments, work with the individual quantum bits, and explore tutorials and simulations around what might be possible with quantum computing. Developers also have access to IBM’s open quantum software development kit, QISKit, to create and run quantum computing programs.

The IBM Q Experience will also play a significant role in an initiative IBM is undertaking with the Massachusetts Institute of Technology.  IBM will support MIT in producing a leading edge, comprehensive curriculum for executives, engineers, scientists and researchers to understand and leverage the upcoming quantum computing revolution

The first courses are anticipated to go online in the first half of 2018 via the edX platform. The curriculum will include a set of MIT created massive open online courses (MOOCs) that will be offered both for free and for a fee to learners who desire an MIT issued certificate of completion. The curriculum will also include a comprehensive professional development curriculum (MIT ProX courses). These latter courses will include online labs on quantum computing, which will utilize the public IBM Q Experience quantum computers.

In addition to supporting the quantum curriculum, IBM has started working with MIT to explore the intersection of quantum computing and machine learning as part of the recently launched MIT-IBM Watson AI Lab. Together, IBM and MIT scientists are investigating the “Physics of AI”, which involves new research into AI hardware materials, devices and architectures.

Focus areas include using AI to help characterize and improve quantum devices, and researching the use of quantum computing to optimize and speed up machine-learning algorithms and other AI applications.

IBM Research is announcing a series of prizes for professors, lecturers and students who use the IBM Q Experience and QISKit in the classroom or for their research. Awards will be made available for developing open source course materials for a lecture series; building Jupyter Notebook tutorials with QISKit; contributing specific code modules to the open source QISKit SDK and to students who publish a scientific paper that makes use of QISKit. For details visit https://qe-awards.mybluemix.net.

Written by turbotodd

December 14, 2017 at 9:11 am

Posted in 2017, ibm, mit, quantum computing

IBM and Blue Prism Deliver Digital Workforce Capabilities

with 2 comments

Blue Prism and IBM have joined forces to deliver a secure, scalable and easy-to-use ​D​igital ​W​orkforce for ​e​nterprises worldwide.

Clients across a range of Industry segments are utilizing blue prism to drive Innovation and improve overall customer service.

Walgreens, for example, is now using robotic processing automation to support its HR function, which meets the company’s high standards of security and governance while allowing employees to put more focus on their customers and patients.

With an enterprise-wide automation offering for my ​I​BM and blue prism, organizations can help scale and manage workloads with ​ease​ while freeing up existing employees to spend more time on strategic tasks.

This results in business​es ​having more time to focus on improving customer engagement, ​i​nnovation and accelerating transformation within the business IBM has been working for three years deploying Blue Prism software robots in its own cost saving initiatives in application and infrastructure outsourcing, as well as transforming internal operations. Together IBM and Blue Prism have completed multiple client contracts across the Americas, Europe and Asia Pacific.

Blue Prism’s Operating System for the Digital Workforce incorporates investments in over a decade of software development and includes insights from more than 450+ global enterprise customers.

These include leading Fortune 500 companies in highly regulated industries, including finance, insurance, utilities, telecom, healthcare, retail and manufacturing. An RPA pioneer & industry leader, Blue Prism pioneered the Digital Workforce Operating System, invented the term RPA in 2012 and was recently acknowledged by MIT Technology Review as one of the 50 smartest companies globally.

Written by turbotodd

December 13, 2017 at 10:43 am

Posted in 2017, ibm

Tagged with

AI On A Friday

leave a comment »

Well this week went fast.

I was scanning the tech headlines and saw a number of tidbits on AI in the news.

First, from ZDNet: Qualcomm and Baidu have formed a strategic collaboration to optimize Baidu’s DuerOS conversational AI system and create a better AI voice and smart assistant solution for smartphones and IoT devices. More details here.

CNBC is reporting that Elon Musk, the CEO of Tesla, was talking up the company’s work to develop custom hardware for AI on Thursday during a talk at a company party for academic and industry researchers.

The specialized hardware could one day be used inside Tesla vehicles to do the computing work necessary for autonomous driving.

And just yesterday, IBM unveiled its next-generation Power Systems Servers incorporating its newly designed POWER9 processor that is built specifically for compute-intensive AI workloads.

The new POWER9 systems are capable of improving the training times of deep learning frameworks by nearly 4X, allowing enterprises to build more accurate AI applications faster.

Written by turbotodd

December 8, 2017 at 9:25 am

%d bloggers like this: