Turbotodd

Ruminations on IT, the digital media, and some golf thrown in for good measure.

Archive for the ‘iPhone’ Category

Apple Earnings And AirPods

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Apple announced its latest earnings report, and while the company doesn’t typically break out sales of its Apple Watch, Cook did note that the revenue in the last year from Apple’s wearables business was “the size of a Fortune 500 company.”

As The Verge pointed out, the smallest Fortune 500 company “pulled in $5.1 billion in revenue last year.”

The Apple announced its latest earnings report, and while the company doesn’t typically break out sales of its Apple Watch, Cook did note that the revenue in the last year from Apple’s wearables business was “the size of a Fortune 500 company.” wearables business consists of the Apple Watch, the Beats headphones, and the company’s newest entrant, AirPods (more on those in a moment).

As The Verge pointed out, the smallest Fortune 500 company “pulled in $5.1 billion in revenue last year.”

The Apples wearables business consists of the Apple Watch, the Beats headphones, and the company’s newest entrant, AirPods (more on those in a moment).

CNBC reported that Apple iPhone unit shipments were off the mark, selling 50.8M against a 52M expectation. And while 451 Research highlights that smartphone buying intent has fallen to a nine-year low, Wall Street projections suggest some 300M iPhones could be set for an upgrade this fall.

It could be needed, as Mac growth was tepid at 4 percent YOY, iPad units fell 13 percent YOY, and Apple’s China sales fell 12 percent YOY.

On the upside, the App Store was up 40 percent and Apple’s developer community grew by over 20 percent, according to Cook.

Now back to those AirPods.

They seem to be a sleeper hit. You can’t find them anywhere, save for maybe Craig’s List, and I’ve been told there’s at least a six week wait.

So while Apple may have missed on their AirPods demand forecast, those folks who *do* have them in hand (or, in ear, as it were) seem to love them madly.

Tech.pinion’s Ben Bajarin partnered with Experian to track down 942 people willing to take a quick AirPods user survey. Customer sat with the AirPods is at 98%! — that’s 82 percent “Very Satisfied” and 16% “Satisfied.”

That’s a record for customer sat for a new product from Apple, according to Bajarin. He points out that the iPhone had a 92 percent customer sat level when it was released in 2007, and the Apple Watch came close at 97 percent in 2015.

The Net Promoter Score for AirPods is also off the charts at 75 (the iPhone’s NPS is 72).

Writes Bajarin: Product and NPS specialists will tell you anything above 50 is excellent and anything above 70 is world class.

So what gives? Bajarin suggests it’s partially the fact that AirPods users are most likely early adopters, so they’re going to be inclined to love the product.

But I also have to think the fact that these are the first wireless ear buds from Apple, ones which automagically synch up with Apple devices (Macs, iPhones, iPads, etc.), and have good sound and battery life are big contributors to their speedy success.

And, based on some of the survey verbatims, they just seem to work better than prior Bluetooth headphones.

Imagine that. A new product that just works.

CNBC reported that Apple iPhone unit shipments were off the mark, selling 50.8M against a 52M expectation. And while 451 Research highlights that smartphone buying intent has fallen to a nine-year low, Wall Street projections suggest some 300M iPhones could be set for an upgrade this fall.

It could be needed, as Mac growth was tepid at 4 percent YOY, iPad units fell 13 percent YOY, and Apple’s China sales fell 12 percent YOY.

On the upside, the App Store was up 40 percent and Apple’s developer community grew by over 20 percent, according to Cook.

Now back to those AirPods.

They seem to be a sleeper hit. You can’t find them anywhere, save for maybe Craig’s List, and I’ve been told there’s at least a six week wait.

So while Apple may have missed on their AirPods demand forecast, those folks who *do* have them in hand (or, in ear, as it were) seem to love them madly.

Tech.pinion’s Ben Bajarin partnered with Experian to track down 942 people willing to take a quick AirPods user survey. Customer sat with the AirPods is at 98%! — that’s 82 percent “Very Satisfied” and 16% “Satisfied.”

That’s a record for customer sat for a new product from Apple, according to Bajarin. He points out that the iPhone had a 92 percent customer sat level when it was released in 2007, and the Apple Watch came close at 97 percent in 2015.

The Net Promoter Score for AirPods is also off the charts at 75 (the iPhone’s NPS is 72).

Writes Bajarin: Product and NPS specialists will tell you anything above 50 is excellent and anything above 70 is world class.

So what gives? Bajarin suggests its partially the fact that AirPods users are most likely early adopters, so they’re going to be inclined to love the product.

But I also have to think the fact that these are the first wireless ear buds from Apple, ones which automagically synch up with Apple devices (Macs, iPhones, iPads, etc.), and have good sound and battery life are big contributors to their speedy success.

And, based on some of the survey verbatims, they just seem to work better than prior Bluetooth headphones.

Imagine that. A new product that just works.

Written by turbotodd

May 3, 2017 at 9:52 am

Building iPhones in Bangalore

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More Apple news overnight…

The company will soon start to manufacture its iPhone SE model in Bangalore through its subcontractor, Wistron.

This would be Apple’s first move to assemble its iPhones in India. However, as the Economic Times of India observes, “the biggest hurdle preventing Apple from cornering a larger slice of the Indian smartphone pie” is its price points. A new model iPhone in India starts at upwards of Rs 50,000 (roughly $745 U.S.).

MacRumors explains that Apple had been in talks with the Indian federal government to garner possible tax concessions if the company agreed to manufacture its phones locally, but that apparently the “initial manufacturing of the iPhone SE is not contingent on any such concessions.”

It goes on to explain that this move into India “looks to offset slowing growth in China by boosting its share of the Indian phone market.”

The iPhone is expected to come in at around Rs 28,460 (roughly $424).

Note: I’m a proud iPhone SE owner my own self. I opted to get the four-inch model because I like the smaller form factor than the 6/7, and with a Mophie case lasts a full day burning up the AC/DC. I also like the fact when I’m riding the bus to work I can hold and operate it with a single hand and thumb. The tradeoff is definitely smaller screen size, but for me the SE strikes the right balance.

Written by turbotodd

February 17, 2017 at 8:17 am

Posted in 2017, apple, iPhone

Apple App Store Price Increases

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The BBC is reporting that Apple is expected to shortly raise prices for what it charges for apps in select countries, including the UK, India, and Turkey.

The increase is about a 25 percent one over previous currency conversions, which for the UK was 79p.

Now, Apple intends to numerically match the U.S. cost, meaning a $.99 app in the U.S. will now be 99p in the UK.

9to5 Mac asserts that the rising prices for both apps and in-app purchases is due to changes in exchange rates and taxation policy. Call it “The Brexit Effect,” which has led to weakened pound exchange rate post-Brexit.

Also figuring into the equation is the UK’s 20 percent value-added tax.

Apple app developers should check the official documentation for the full details and breakdown of the app cost increases.

Written by turbotodd

January 17, 2017 at 4:11 pm

Posted in 2017, apple, apps, developers, iPhone

(Not) Home For The Holidays

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I’m pretty happy I don’t have to travel today.  I’m going to wait until tomorrow, when all the turkeys have gotten off the road.

Of course, watch out for Wal-Mart and other big retail parking lots.  The consternation about having to work on Thanksgiving is pervasive, and I wouldn’t want to see any customers attempt to play Frogger in those big parking lots.  It’s dangerous enough just trying to get through the doors and into the store!

As always, my wise counsel is to shop from the comfort of your couch.

Walt Mossberg, the ever-dependable tech journalist with The Wall Street Journal, has written an article about “Making Sense of All the New Laptop Flavors.”

He goes on about the various flavors of Windows 8 PCs and tablets, before concluding that the “least costly Mac laptop” is the 11-inch MacBook Air, for $999.

I bought one just about a year ago, and I maintain it’s still the best, fastest, lightest, most dependable computer I’ve ever owned, and I’ve owned plenty.

If I had to do it all over again, I would have splurged for more SSD, but that’s it.

If you want to make sure your personal shopping engine is fully revved before Black Friday, Gizmodo’s providing its Ultimate Black Friday guide for geeks, grouping deals by category, and offering a list of when every retailer is slated to be open on Black Friday, just in case you prefer shopping in a mosh pit.

As for an update on my new Apple Mini-me “mini,” otherwise known as the 5th generation iPod touch, I can only say I have no buyer’s remorse, even now after having seen the iPad mini in the flesh.

The retina screen and the small form factor on the newest touch are working perfectly for me thus far. I bought a new “Need for Speed” racing game just to be able to check out the graphics in full force, and the retina screen is simply stunning (as are movies and Netflix streams). I’ve always read what a great gaming platform the touch is, but playing that racing game has cemented it.

Over the next several days, if you want to keep pace with IBM’s annual holiday campaign “Digital Analytics” benchmark, just follow IBM’s e-shopping analytics guru, @jay_henderson (a fellow Texan!).

Jay and his team will be working and posting reports throughout the weekend and into next week to keep us all informed how the holiday e-retail season is going. Jay’s already indicated we can expect to see growing numbers on the mobile and tablet shopping footprint this year.  You can read Jay’s holiday set up piece here.

That said, don’t ignore those retail emails piling up in your in-box — email continues to be the e-retail Trojan Horse, with lots of Black Friday and Cyber Monday deals already being distributed. From Amazon to Golfsmith, I’ve received a number of holiday email deals, and it’s all I can do to keep my credit card filed away in my anti-scanning wallet!

If you’re looking for gainful employment this pre-Thanksgiving Wednesday, you might want to try somewhere other than LinkedIn. LinkedIn’s Website had a “service unavailable” message this morning, and TechCrunch has been reporting a LinkedIn site outage.

As for me, I’ll be (mostly) disappearing from the cyber maze over the course of the next week. It’s my parent’s 50th wedding anniversary, and I’m taking them on a cruise in the Caribbean to celebrate. I may send a post or two via email if I’m so inspired, but mostly I’ll be spending some quality time with my parents and some extended family, and gazing out at the Gulf of Mexico in a pina colada-induced haze (virgin pina coladas, of course).

For all of my readers here in the United States, I wish you a very happy and restful holiday weekend. For those of you outside the U.S., enjoy the email and conference call silence from your U.S. colleagues…it won’t last long!

The Right Touch

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Turbo forgoes the new iPad mini and settles for a new 5th generation iPod touch instead. What in the world was he thinking? Read the post and find out.

You won’t find me waiting in line today at the Apple store for an iPad mini.

I know many of my friends and colleagues expected I would be there, if not today waiting in line, then shortly thereafter.

Boy, do I have a surprise for them.

I’m not going to buy an iPad mini.

I bought the 5th gen iPod touch instead.

That might seem like crazy talk coming from me, but after lugging electronic devices on my back and around the globe for a number of years, I’ve concluded smaller is better, at least for me.

I had the first gen iPod touch, probably my first completely “portable” mini-computer, and I loved it so.

I tried to revive it recently, and of course it seems dog slow now, and a number of the apps couldn’t be upgraded.

But when I thought about those things I really used that device for most — reading, email/calendaring on the road, watching news/videos, playing games — the iPod touch 5th gen just seemed like a much more suitable device for me.

There are some key differences between it and the iPad mini. First, the mini is bigger (7.9 inches), no doubt. So if screen size is key to you, then you certainly have to take that into account.

Remember, for me, smaller was better.

Second, the touch has the same processor as the mini, the A5, and having tested it out in the store, it was plenty fast for the things I wanted to do.

Third, though the screen is smaller on the touch, it IS a retina display, which has to be the most gorgeous screen you’ve ever seen. So, even though smaller is better for me, it’s also crisper in terms of what’s presented on the screen.

And, it fits easily in a coat pocket, back pocket, pretty much anywhere.

And because it supports Bluetooth 4.0, I can easily attach a foldable or remote Bluetooth keyboard and set to work on some serious business right there on the airplane tray without the hassle of someone slamming into it with their seat back, which has happened to me with laptops and a first gen iPad more times than I care to count.

As far as set up is concerned, now that I’m using iCloud, it’s about as simple as you can get. After an initial set up, I synched up with my iCloud account and most all my apps moved over no problemo. I did have to re-enter many of the account IDs/passwords for things like newspaper subscriptions, etc., but if that’s all the trouble I was going to have, no worries.

As for the 5th gen touch, I’ll just say its ridiculously light (so much so I’m afraid I might break the thing, and I’ll be looking for a solid hardshell case like an Otter just in case!), the display is gorgeous (although I haven’t yet played any games), and faster than greased lightning. The battery life is expected to be some 7-8 hours running video, so I have no worries about it fulilling my needs while traveling (maybe save for LONG international flights).

I explain all this because the best device is the one most suited to YOUR individual use case.

Think long and hard about what you want and need to do with the thing, then go survey the market and find the right device.

The latest and greatest new new thing like the iPad mini is always fun, but you want to make sure it fits the bill before you hand over any of your own to pay for the thing.

BLOGGER UPDATE: File this one under the “As If Anyone Will Really Notice” Category, Jimmy Kimmel on Apple’s New, New Thing (Thx, Hans!)

Written by turbotodd

November 2, 2012 at 2:58 pm

iPhone 5 Highway Robbery

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So I followed some of the liveblogging for the Apple announcements earlier today, with the Apple iPhone 5 being the headline announcement.

I hope to later go back and watch the video webcast, as much interested in the theater of it as the details.

Overall, I walked away with the impression that it was a relatively impressive update from the iPhone 4, but I wasn’t convinced it was enough to compel people to upgrade.

I mentioned in a post a while back I’ve gone native, now using a “dumb phone” (an LG), because I had left AT&T, toyed with an Android on Virgin Mobile, before deciding on the LG dumb phone primarily for phone usage.

I still have my iPhone 4, which I use sometime for checking email and calendar, and reading or watching a movie on plane rides, but because I’m not as mobile as I used to be (not traveling as much), I didn’t feel compelled to need a smartphone.

Back to the 5. I didn’t see a compelling reason to upgrade with the new features — the bigger 4″ screen, the thinner form factor, LTE support, the new camera (including the admittedly cool panorama mode).

But just for grins, I clicked on the Apple application that let me checked what it would cost to go ahead and upgrade ahead of my current pre-rebate date (the date for which I could upgrade with the device actually being subsidized by Verizon).

Here’s what I found in the graphic you see here…hold on for the sticker shock:

I couldn’t get into a 5 for less than $649 until December 9, 2013…by that time, I suspect there will be an iPhone 6.

Even jumping back to the 4 would cost me $375!!!

And therein lies my distaste with the current mobile phone economics in these United States.

Hey, if I was traveling all the time and depending on those services the iPhone could offer remotely, I would consider it.

But recognizing I have other devices (the iPhone 4 using wi-fi, an Android tablet AND an iPad), no way, no how.

I suspect many Apple fan boys and girls will pay the pre-rebate price, and more power to them.

But my money would be better invested in a new mini iPad (apparently coming in October) or even the new iPod Touches also announced today.

But if you get an iPhone 5, be sure to give me a demo the next time you see me.

Written by turbotodd

September 12, 2012 at 7:48 pm

Big Tennis Meets Big Data

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Major sporting events like the U.S. Open are not only exciting to watch and follow, but are also a living lab for how “big data” can translate into big business. This year, the USTA is using predictive analytics and cloud computing to improve the experience for everyone: fans, tennis players, event organizers and broadcasters. USTA’s Phil Green and IBM’s Rick Singer explain how.

I mentioned in my post yesterday that in 2005, as Hurricane Katrina was blowing into the Gulf Coast, that I was flying up to NYC to cover IBM’s involvement in facilitating technology solutions for the U.S. Open tennis tournament.

Well, here we are seven years later, and that partnership continues. Today, the U.S. Tennis Association (USTA) announced a new round of technologies to help fans become immersed in the 2012 U.S. Open action.

This year, IBM is going to apply predictive analytics, cloud computing, and mobile technology expertise to connect tennis fans, wherever they are, to the action on the courts.

IBM has created a unique digital environment that provides U.S. Open spectators, athletes and media uninterrupted access to data, facts, stats and content via their tablets, smartphones, PCs and other devices.

This enhanced, interactive fan experience uses new technologies that thousands of businesses worldwide are embracing to up their game by uncovering insights from big data.

New iPad App: Streaming Matches

New for this year’s tournament is an iPad app that serves accurate streams of match data, access to live video, highlights and in-depth statistical information.

Enhanced social media features will enable fans to communicate with other fans around the world (but be nice!). The iPad app also delivers an insider’s view of who’s gaining the edge on the court and most likely to win — well before the final score tells the story.

This app complements iPhone and Android apps that mobile fans can access to connect to U.S. Open action in real-time from around the world. Off the court, IBM’s analysis of the U.S. Open action will extend to the social media arena by determining the Twitterverse’s favorite male and female players.

IBM is applying advanced analytics software to millions of public tweets generated throughout the tournament to assess which players are the social fans’ favorites. The IBM Social Sentiment Index will analyze buzz around the U.S. Open, providing a better understanding of fan sentiment.

The analysis will also illustrate how analytics technology can identify important, and otherwise non-obvious trends, to help businesses make better decisions about how to connect with customers.

If you’re on site at the Tennis Center, IBM has built the IBM Game Changer Interactive Wall, which extends many of the USOpen.org and mobile app features, providing greater insight into the U.S. Open, both on- and off-court using the power of analytics.

Fans will be able to interact with the wall to access live scores, match analysis and data visualizations from the IBM Social Sentiment Index analysis, as well as information about local weather and its effect on player nutrition and hydration, and more.

Broader Applications Of Analyzing Action On The Courts

Delivering insights into what’s happening on the courts at the U.S. Open requires an ability to capture and analyze each serve, volley and point. The same kind of analytics technologies that

IBM is using to deliver insights to tennis fans, players, coaches, media and sports event organizers are being used to monitor babies in prenatal wards, help police departments prevent crime and enable financial services firms to improve customer service.

“Big Data is impacting so many aspects of sporting events, that it’s no longer a stretch to say that it is changing the way fans watch and enjoy sports,” said Rick Singer, vice president, Sports Sponsorship Marketing for IBM. “Whether on the court or in the board room, Big Data is being leveraged to achieve similar goals, such as keeping operations up and running seamlessly, having accurate data readily available for quick decision making, and improving productivity.”

A Predictive Slam

One of the most insightful features of USOpen.org is IBM’s SlamTracker. Based on predictive analytics technology, it leverages historical and real-time match data to deliver a better understanding of what’s going on during a match.

SlamTracker’s ‘Momentum’ feature maps player momentum throughout a match in real-time, visualizing key turning points such as aces and winning shots, allowing fans to interact with the data to learn more about why a player is winning. In addition, SlamTracker’s ‘Keys to the Match’ feature analyzes seven years of historical Grand Slam data to determine the top three things a player must do in order to perform well in a specific match.

Serving The U.S. Open Web Traffic Appetite

During the two-week tournament, USOpen.org transforms into a massive, data hungry environment that demands unhindered access to accurate and reliable content to serve the demands of millions of tennis fans. Each year, IBM helps the USTA expand its infrastructure to meet these demands and then scale back to support regular operations following the tournament.

This elasticity is made possible by the IBM SmartCloud, which enables the rapid creation and dynamic allocation of resources while offering transparent and real-time access by a multitude of devices, such as smartphones, tablets and televisions.

This cloud environment — powered by IBM servers and storage in three geographically dispersed locations virtualized as one — ensures continuous availability and scalability required to support such a high profile event. The benefits include reduced costs and reliable operations.

You can go here to learn more about how IBM is helping the U.S. Open tap into Big Data to transform the fan experience.

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