Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Posts Tagged ‘mobile devices

BlackBerry’s Uphill Battle

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So, tomorrow’s the big day.

Research In Motion is formally introducing its BlackBerry 10 operating system.

Will the industry yawn and wonder what part of the mobile wilderness that RIM the BlackBerry has been wandering, or will it welcome the potential for new innovation with open arms?

We shall see, but there’s been no end of speculation and expectation appearing in the blogosphere.

For IT professionals, The Wall Street Journal’s Clint Boulton indicated CIOs should be prepared to ask (and get answered) a few key questions.

They center around pricing, upgradability of BlackBerry’s Enterprise Server, interoperability with iPhone and Android, and the like.

The broader question is what will drive demand? Will the market be receptive to the new phones and software behind BlackBerry 10, or are iPhones and Androids “good enough?”

Plenty of tech and mobile companies have had their time “in the wilderness,” and there’s nothing to focus innovation and R&D like dwindling market share.

I was a faithful BlackBerry subscriber for several years, before the lure of the more user-friendly environment of the iOS operating system drew me away from my last RIM device, the BlackBerry Bold.

Looking back, there were a few things I especially liked about RIM’s earlier offerings.

Most notably, the real-time, secure email capability. At a time when I was traveling extensively, there was nothing like being able to walk off the plane and crank up my Bold to find out what had happened in my world the prior 10 hours I was in the air.

I also liked the ability to synchronize with my work calendar — nothing like missing a meeting because you didn’t know it was even happening.

What I didn’t like? The inability to easily introduce new applications and content, most notably music and video (vis a vis iTunes), and yes, that all important road warrior time killer, games. I could only take so many bouts of “Bricks” or “Breakout” (It’s been so long, I forgot what the game was called!)

The application universe also always seemed so limited with RIM, so if they are going to “break out” of the wilderness, that app ecosystem is going to be key.

But only if the OS is up to the task.

CNET’s Roger Cheng explains we can expect two new devices at least, the Z10 and X10, a touchscreen and keyboard version, respectively, and that they’ll be available in February.

As far as apps are concerned, Cheng indicates BB 10 will launch with 70,000 apps.

Though that pales compared to the number of iOS and Android apps currently available, it’s a start, and the real key will be are they the RIGHT apps (the ones that help the mobile warrior stay productive, informed, entertained, and sane on the road, and yet have enough attraction to pull in other demographics).

Creating awareness through marketing will also be key to RIM’s renaissance. The “mindspace” for mobile has been increasingly dominated by the Apple and Google juggernauts over these past few years, and we can hardly turn our heads without seeing Samsung’s TV spots suggesting the iPhone is your our parent’s geriatric mobile device.

RIM hasn’t been part of the conversation for…well, years.

But I think RIM’s challenges are much bigger than awareness. The proof is going to be in the pudding, or in their case, in the user experience.

Design of a useful, attractive and compelling user experience may not have been MORE important in a new product launch in eons, because despite having the early advantage in the mobile smartphone space, now every new experience (including the BB 10 is) going to inevitably be compared to another, existing experience like iOS and Android.

Between that, the desire for a rich apps ecosystem, and getting the word out to a skeptical public — well, over the next few months, let’s just say we’re going to find out how much Motion their Research has as they try to convince loyal, “pry this mobile device out of my cold, dead hands” users out of their comfort zone and into the land of the unknown BlackBerry.

Written by turbotodd

January 29, 2013 at 9:01 pm

IBM Mobile Security: Protecting Your Data On The Go

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If you’ve been concerned about the security of your corporate data with respect to the ever-burgeoning number of mobile devices, IBM may have a solution to your problem.

Increasingly, businesses want to provide employees the option of using a personal device as a way to reduce cost and allow them to work wherever or whenever they need to, but doing so requires diligence in protecting corporate data.

In this era of “Bring Your Own Device” (BYOD), with employees using their own mobile devices for business and personal activity, organizations are now tasked with supporting the new social, virtual, and mobile employee and the applications they access. With mobile threats on the rise, complex IT environments, security risks, maintaining policies, and helping companies control cost are top of mind concerns for many CIOs and security and risk professionals.

Today, IBM unveiled a new service to help businesses secure the exploding number of mobile devices with access to corporate data, the IBM Hosted Mobile Device Security Management service.

This solution extends a company’s existing mobility portfolio to include a security application for smartphones and tablets, along with managed services including policy management and user compliance monitoring.

It helps organizations protect against data loss and other risks caused by device theft, unauthorized access, malware, spyware, and inappropriate applications.

The solution is designed to help mitigate security risks associated with the increasing number of employee-owned and corporate-liable mobile devices accessing sensitive business data. Delivered as a hosted, managed service, clients can put these controls into action without the need to deploy and manage systems or to make a major investment of in-house personnel and technology.

With this new service, IBM provides security controls and ongoing monitoring for each device as a managed service, allowing IT departments to support a broad range of personal devices. Unlike other services focused on device management or unmanaged technology, IBM is focused on the protection of the device, regardless of the business applications used by employees today or in the future.

Capabilities in the new mobile device security management service include:

  • Configuring employee devices to comply with security policies and actively monitoring to help ensure compliance over time
  • Securing data in the event that a device is lost or stolen
  • Helping to find a lost or stolen device – wherever it is
  • Protecting against spyware and viruses
  • Detecting and removing malicious and unapproved applications
  • Monitoring and tracking user activity
  • Enabling more secure connectivity

The company is working with Juniper Networks on this mobile security service for the underlying protection and device management technology for leading platforms such as Apple iOS, Google Android, BlackBerry, Symbian and Microsoft Windows Mobile through the Juniper Networks Junos Pulse Mobile Security Suite.

IBM operates the world’s broadest security research and development organization, comprising nine security operations centers, nine IBM Research centers, 11 software security development labs and an Institute for Advanced Security, with chapters in the United States, Europe and Asia Pacific. It employs thousands of security experts globally such as security operations analysts, consultants, sales and tech specialists, and strategic outsourcing delivery professionals.

IBM monitors 13 billion security events per day in more than 130 countries and holds 3,000 security patents. It has been in the security business for nearly 50 years dating back to the security innovation in its mainframe systems.

You can learn more about this new solution here.

Written by turbotodd

November 11, 2011 at 9:22 pm

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