Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Posts Tagged ‘business process management

Live @ IBM InterConnect 2012: Marie Wieck On Business In Motion

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Marie Wieck is general manager of IBM’s Application & Integration Middleware (AIM) business unit, where she leads an organization of more than 7,500 software development, marketing, services, and sales professionals. She is responsible for IBM’s WebSphere software portfolio and other strategic middleware products, including Web application servers, transaction and messaging systems, integration, and business process management solutions.

Marie Wieck is the general manager of IBM’s Application and Integration Middleware organization (home of IBM’s distinguished market-leading WebSphere brand), and has held a variety of technical and executive roles across our software, services, and finance groups.

In her current role, Marie leads an organization of more than 7,500 software development, marketing, sales, and services professionals. There, she is responsible for IBM’s WebSphere software portfolio and other strategic middleware products, including Web application servers, transaction and messaging systems, integration, and business process management solutions.

During our sitdown at IBM InterConnect, Marie shared some of the proceedings from her two “Hot Topic” sessions in Singapore, one on the Mobile Enterprise, and the other on Business Process management.

Marie also expanded on IBM’s emerging “mobile enterprise” strategy, explaining that rather than see mobile as another blip on the technology evolutionary radar screen, that rather it’s an opportunity to be transformative across the enterprise.

From fomenting front-line employee’s opportunity to be more collaborative in the field, to enabling back-office overlords to use their smartphones to watch over and manage business process management processes, IBM is working to bridge systems of record and of data together with employees and external constituents in a much more transformative story than has been communicated to date.

It’s an exciting narrative, and as Marie conveyed in the interview, mobile is touching the entire IBM portfolio.

Blueworks Live: BPM In The Cloud

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We’re on a roll.

IBM introduced new software and cloud services today that accelerate business processes, helping clients deliver better results and expanding IBM’s leadership in business process management (BPM).

The new “Blueworks Live” offering brings together process documentation and social community elements with more than 20,000 members and over 200,000 processes already modeled and documented. 

The new cloud service also adds a new ability to structure and automate ad hoc processes in 90 seconds that businesses currently run over email and attachments.  Blueworks Live combines and delivers these in one cloud offering starting at $10 per user per month.

IBM's new cloud service includes a new ability to structure and automate ad hoc processes in 90 seconds that businesses currently run over email and attachments. Blueworks Live delivers these capabilities in one cloud offering starting at $10 per user per month.

IBM’s newest business process management cloud offering, Blueworks Live provides a more cost-efficient way for businesses to acquire and use information technology (IT) with IBM’s reputation for security, reliability and integration.

According to IDC, public IT cloud services will grow at over five times the rate of traditional information technology (IT) products.

Worldwide revenue from public IT cloud services exceeded $16 billion in 2009 and is forecast to reach $55.5 billion in 2014, representing a compound annual growth rate of 27.4%. (Remember the IBM Tech Trends Study results from my post just the other day???)

“75 percent of our customers’ processes today are conducted using email or spreadsheet and document attachments,” said Marie Wieck, IBM General Manager for Application Integration Middleware. “Blueworks Live is a revolutionary tool for the masses, opening the door to valuable business user involvement and insight into processes not addressed by business process management tools in the past.”

Streamlining Business Communication and Processes

With Blueworks Live, employees can start quickly improving simple processes such as new marketing promotional campaigns, employee on-boarding, and sales quote approvals, gaining greater visibility, understanding, insight and control.

Business users can easily interact with their departmental colleagues and can collaborate through a private and secure company work stream, choosing to easily follow any updates to roles, processes, and more, which are updated in this Facebook-like stream view.  Managers and team members can instantly see the status of work in progress via built-in dashboards and reports.

Blueworks Live provides intuitive discovery and documentation capabilities for even the most complex processes.

Lincoln Trust, one of the country’s leading independent providers of trust and custodial services, is using process documentation and analysis as a key tool in their BPM projects.

“We now have tools to map out, study and improve all of our processes.  They are user friendly and logical.  I’m excited that we’ve embraced the BPM technology and culture that supports the way we want to manage our business,” said LaTeca Fields, Business Analyst-Specialized Support Services.

As part of their BPM solution with IBM, Lincoln Trust has seen a 90 percent reduction in customer complaints due to lost or mishandled documents and achieved an overall cost savings to date of $2.2 million.

For more information on IBM BPM, please visit www.ibm.com/bpm, and for IBM Blueworks Live, www.blueworkslive.com

Written by turbotodd

October 12, 2010 at 6:48 pm

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