Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Posts Tagged ‘acquisition

IBM To Acquire Mobile Analytics Provider TeaLeaf Technology

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IBM yesterday announced a definitive agreement to acquire Tealeaf Technology, Inc., a leading provider of customer experience analytics software that helps organizations to gain intelligence and react more swiftly to consumer trends in today’s digitally transformed marketplace.

Financial details were not disclosed. The acquisition is subject to customary closing conditions and regulatory clearance and is expected to close in the second quarter of 2012.

The need to deliver a seamless mobile experience has become increasingly critical to CMOs with global online commerce expected to hit $1 trillion by 2014 and mobile commerce $200 billion by 2015.  Organizations today are struggling to meet the demands created by the rapidly shifting buying patterns of their customers, who increasingly turn to online, social and mobile channels to gather information, make purchases and receive services.

This new digital marketplace requires companies to be highly responsive to their customers’ behaviors in order to both compete and grow. The opportunity to better understand a customer’s experience on websites and mobile devices presents a major competitive advantage for businesses.

Mobile Analytics On The Go

With this agreement, IBM extends its Smarter Commerce initiative by adding qualitative analytics capabilities that provide chief marketing officers (CMOs), e-commerce and customer service professionals with real-time and automated insights into online customer buying experiences across online and mobile devices.

As a result, organizations can gain actionable insight that allows them to improve customer support, transform site usability, tailor marketing campaigns and increase online conversion rates.

Tealeaf provides a full suite of customer experience management software, which records and analyzes a customer’s website and mobile interactions. As a result, marketers can spot patterns and address issues in website and mobile application design and provide a more streamlined online customer experience that leads to improved revenue, customer satisfaction, customer service productivity, and profitability.

TeaLeaf: Over 450 Customers Worldwide

Tealeaf has over 450 customers worldwide including 30 of the Fortune 100 companies. These customers are predominantly in financial services, travel, retail and communications services. Current clients include: Dell, Wells Fargo, Air Canada, GEICO, Orbitz, Crate & Barrel, Neiman Marcus, Expedia, Zappos, ING Direct, Best Buy, DirecTV, McKesson and StubHub.

Tealeaf will extend IBM’s leadership in Smarter Commerce by giving companies qualitative web and digital analytics capabilities, allowing them to capture and replay a customer’s web and mobile interactions to provide a more granular and richer view of a customer’s experience.

This insightful view helps marketers answer the question of “why” customers interact as they do and thus provide a more optimized online customer experience leading to improved revenue, customer satisfaction, customer service productivity and profitability.

Tealeaf is based in San Francisco, California with additional offices in Europe.

IBM To Acquire Platform Computing

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IBM announced today it has entered into a definitive agreement to acquire Platform Computing, a privately held company headquartered in Toronto, Ontario, Canada.

Platform Computing is a global leader in cluster and grid management software for distributed computing environments. The acquisition is anticipated to close in the fourth quarter of 2011, subject to the satisfaction of closing conditions.

Financial terms were not disclosed.

From departmental clusters to enterprise grids, Platform Computing management software helps clients create, integrate and manage shared computing environments that are used in resource-intensive applications such as simulations, computer modeling and analytics.

These technical and high performance computing (HPC) applications fuel product development, critical business decisions and breakthrough science in financial services, manufacturing, digital media, oil and gas, life sciences, government, and research and education.

Across enterprises of all sizes, application complexity and the amount of data continue to grow significantly, driving the need for more and more compute capacity. By combining Platform Computing’s software with IBM high performance systems and software, IBM can better serve enterprise clients who are turning to technical computing to reduce the cost and complexity of managing and analyzing massive amounts of data in a timely fashion.

The combined opportunity for servers, storage and systems software for technical computing is over $14 billion in 2011 and is expected to grow over 8 percent annually to $18.5 billion by 2014, according to IDC.

Platform Computing currently serves over 2,000 clients including 23 of the top 30 largest global enterprises. Example customers include CERN, Citigroup, Infineon, Pratt & Whitney, Red Bull Racing, Sanger Institute, Statoil and University of Tokyo.

Platform Computing’s focused technical and distributed computing management software suite complements IBM’s high-performance platforms including System x, BladeCenter, Power Systems and System Storage, as well as the IBM software portfolio, including Tivoli management and WebSphere application infrastructure.

Platform Computing’s operations as of the closing will be integrated into IBM Systems and Technology Group. Platform Computing has approximately 500 employees worldwide.

Written by turbotodd

October 11, 2011 at 12:52 pm

IBM To Acquire Risk Analytics Firm Algorithmics

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IBM today announced a definitive agreement to acquire Algorithmics for $387 million, subject to price adjustments at closing.

IBM announces the acquisition of Toronto-based risk analytics firm Algorithmics, whose technology helps banking, insurance, and other financial services firms assess risk and make more insightful business decisions.

Algorithmics is a risk analytics firm with operations in Toronto, Canada. Algorithmics risk analytics software, content and advisory services are used by banking, investment and insurance businesses to help assess risk, address regulatory requirements and make more insightful business decisions.

This acquisition expands IBM’s business analytics capabilities in the financial services industry by helping clients quantify, manage and optimize their risk exposure across a range of financial risk domains, including market, liquidity, credit, operational and insurance as well as economic and regulatory capital.

According to a recent IBM Institute of Business Value survey of 1,900 global CFOs, nearly half indicated that their finance organizations are not effective in the areas of strategy, information integration, risk and opportunity management.

The roles of financial officers across all industries are evolving — drawing them into more frequent boardroom conversations about forecasts, profitability and exposure to risks. The survey reveals the importance of integrating information has more than doubled, mirroring the exponential rise in information volume and velocity within businesses today. Financial officers are becoming more involved in mitigating corporate risk in all its many forms – whether strategic, operational, legal or environmental.

Across the financial industry, integrated risk management continues to be a challenge — made even more pressing by regulations triggered in response to the global financial crisis. Financial practitioners are tasked with making split-second decisions by analyzing activity happening both within their corporations and from other market forces.

With the combination of IBM and Algorithmics analytics, companies can measure and assess operational risk associated with lending processes, market and credit risk exposures. Having this type of transparency and granular insight of financial risk in advance can help organizations meet new regulatory requirements.

More than 350 clients, including 25 of the top 30 banks and more than two-thirds of the CRO Forum of leading insurers, use Algorithmics analytics software and advisory services. Clients include The Allianz Group, BlueCrest, HSBC, Nedbank, Nomura, Societe Generale, and Scotia Capital.

“Today’s economic environment demands that financial institutions have more cash on hand, a better understanding of their financial standing and the ability to deliver more transparency to stakeholders,” said Rob Ashe, IBM General Manager, Business Analytics. “Combining Algorithmics expertise with IBM’s deep analytics portfolio will allow clients to take a more holistic approach to managing risk and responding to economic change across their enterprises.” IBM’s agreement with Algorithmics reinforces that companies are looking to reduce independent silos to gain an enterprise-wide view of risks for strategic planning, operations and new growth opportunities.

Algorithmics risk analytics software and services combined with IBM’s acquisition of OpenPages and recent investments in predictive analytics will provide clients with the broadest range of business analytics solutions.

Algorithmics risk advisers will enhance IBM’s Business Analytics and Optimization practice. The Business Analytics and Optimization team has more than 8,000 consultants including 200 mathematicians with more than 500 patents and a network of analytics solution centers, backed by an overall investment of more than $14 billion in acquisitions in the last five years. Algorithmic’s focus on credit, market and liquidity risk, as well as key customers in operational risk, will strengthen and expand IBM’s risk consulting services.

The acquisition is subject to applicable regulatory clearances and other customary closing conditions. With the closing of this acquisition, approximately 900 Algorithmics employees will join IBM’s Software Group.

Written by turbotodd

September 1, 2011 at 12:44 pm

IBM Acquires PSS Systems

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IBM today announced that it has acquired PSS Systems, a privately held company based in Mountain View, Calif.

Financial terms of the deal were not disclosed.

PSS Systems’ software helps organizations analyze, automate and implement information governance policies across massive amounts of electronic business information and dispose of that information in an automated way.  These capabilities are critical elements to remaining responsive to legal obligations while reducing data storage costs.

As information continues to grow at exponential rates, companies across a wide range of industries are looking for ways to reduce the costs of collecting, processing, reviewing and storing information by setting information disposal policies that can meet legal requirements.

To improve the management of data and these increasing legal obligations, Chief Legal Officers and CIOs are investing in software to automate and implement routine enforcement of information governance and retention policies.  Needlessly retaining information increases business risk, impedes the ability to respond to legal requests, and puts costs restraints on organizations in every industry.

Finding Information Faster

A recent study by the Compliance, Governance and Oversight Council found that fewer than 25 percent of organizations were able to dispose of data properly because they lacked rigorous legal hold management practices and effective record retention programs. The report also estimates that that costs associated with legal electronic discovery average more than $3 million per case and about 70 percent of information is often needlessly retained.

By combining PSS Systems’ software with IBM’s complementary Information Lifecycle Governance software, IBM is uniquely positioned to deliver a comprehensive portfolio of offerings that address client’s needs to manage, automate, and apply policies to address the interlocking needs of the CLO, CIO and lines-of-business constituents.

PSS Systems has an established base of clients, including seven of the top 10 Fortune 500 companies, across a wide variety of industries worldwide including financial services, pharmaceutical, petro-chemical, healthcare and energy. Companies such as Abbott, BASF, BP, ConocoPhillips, Devon Energy, First Data, GE, Pfizer and Williams use PSS Systems software solutions.

PSS Systems founded the Compliance, Governance and Oversight Council (CGOC), a corporate practitioner’s forum with more than 800 members.  They also developed the industry leading Information Governance Process Maturity Model which includes process assessment and business case methodologies, best practice tools and delivery models for legal and IT professional.

With this acquisition, IBM expands its suite of Information Lifecycle Governance solutions, which include content assessment, collection, archiving, imaging, advanced classification, records management, e-discovery search and analytics as well as IBM’s storage management and Smart Archive strategy.

IBM intends to integrate PSS Systems within the IBM ‘s Software Group.  You can learn more here.

Written by turbotodd

October 13, 2010 at 2:35 pm

IBM to Acquire OpenPages

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IBM today announced a definitive agreement to acquire OpenPages, a privately-held company based in Waltham, MA. OpenPages provides software that helps companies more easily identify and manage risk and compliance activities across the enterprise through a single management system.

Financial terms were not disclosed.

With growing volumes of data, disconnected systems, constantly changing regulatory compliance challenges and a dynamic business climate, gaining a complete view of an organization’s risk exposure is increasing in complexity.

Systemwide Risk Management

Today, managing risk is a top priority for businesses in all industries including finance, insurance, retail, healthcare and energy and utilities.

A recent IBM study of 1900 global CFOs and senior finance leaders revealed that risk management has risen in priority by 93 percent since 2005. The survey also noted that two out of three companies had encountered material risk events within the past three years.

The acquisition of OpenPages expands IBM’s business analytics capabilities to support compliance and risk management processes. OpenPages software allows businesses to develop a comprehensive compliance and risk management strategy across a variety of domains including operational risk, financial controls management, IT risk, compliance and internal audits.

The result is an aggregated, enterprise-wide picture of all exposures, helping CFOs and CIOs understand how these risks can impact the organization’s future performance.

OpenPages Customer Base: 200 Clients Across a Range of Industries

More than 200 clients across a variety of industries are using OpenPages software to help them tackle their information-related challenges and manage risk and compliance issues. Some of the world’s largest financial services and energy and utilities businesses address risk and compliance with OpenPages software, including Allianz, Barclays, Carnival Corporation, Duke Energy, SunTrust, TIAA CREF and Williams.

IBM and OpenPages deliver Integrated Risk Management solutions that have been successfully deployed for leaders in the banking, financial services and insurance industries. IBM and OpenPages have also partnered to deliver the core data system for the Operational Riskdata eXchange Association (ORX), a consortium of over 55 major banks in 18 countries, based in Switzerland formed with the objective of sharing quality operational risk data on a secure and anonymized basis for the purposes of risk management.

IBM’s approach to risk management will help organizations drive better business outcomes, lower the cost of risk management and compliance activities, better allocate resources as needed and reduce risk exposure.

When coupled with IBM’s services capabilities, systems management, security, information governance and other IT governance capabilities, clients will have an accurate and actionable view of the risks that might otherwise undermine enterprise performance.

OpenPages client and partner investments in existing IBM and OpenPages technologies will be preserved, allowing customers to take advantage of the broader set of capabilities without the need to replace existing systems.

In just four years, IBM has invested more than $11 billion, dedicated 6,000 consultants and opened seven analytics Centers of Excellence around the world to help clients uncover hidden insights within their data.

The acquisition is subject to applicable regulatory clearances and other customary closing conditions.

Following the close of the acquisition, IBM intends to integrate OpenPages within IBM’s Business Analytics software portfolio.

Written by turbotodd

September 15, 2010 at 1:39 pm

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