Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Archive for the ‘software’ Category

IBM To Acquire Cúram Software

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IBM has signed a definitive agreement to acquire Cúram Software Ltd. to help governments improve the efficiency, effectiveness and accessibility of social programs for smarter cities.

Today, IBM acquired Curam Software, a leading provider of social program software solutions, delivering best-in-class solutions for social enterprises globally including, health and human services, workforce services, and social security organizations.

Financial terms of the deal were not disclosed.

Cúram Software is used in more than 80 government agency projects around the world to provide the most appropriate social programs to citizens and their families in a timely manner, deliver services more effectively, and continuously monitor progress toward achieving people’s social and economic potential.

Who Is Cúram Software?

Cúram Software is the leading provider of social program software solutions, delivering best-in-class solutions for social enterprises globally including, health and human services, workforce services, and social security organizations.

Using Cúram’s solutions, agencies can immediately reap the benefits of client-centric business processes and an outcomes-driven integrated service delivery model Cúram’s solutions, underpinned by the Cúram Social Industry Platform, combines the advantages of software built specifically for social programs, an enterprise platform and service-oriented architecture with the business and technical flexibility required to allow agencies to implement solutions to meet their strategic objectives.

Cúram, which means “care and protection” in Irish, was founded in 1990 and is based in Dublin, Ireland, with offices throughout North America, Europe, Australia, and India.  One of the company’s investors was Enterprise Ireland, which helps Irish companies achieve global success.

How Is Cúram Software Used?

Cúram social managment software is used by health and human services, workforce services, and social security organizations around the world to deliver welfare, social insurance and both individual and employer based social programs.

It allows cities and governments to provide a single view of benefits and services available across agencies, levels of government and private and not-for-profit organizations.

The Social Industry Platform includes processes to deliver all types of programs and offers the flexibility needed to quickly update them as policy makers react to different economic times.

Cúram Software’s Platform also allows government and providers to focus on lowering overall program costs by ensuring that the benefits and services provided address core issues and that people become more self-sufficient.

Cúram And IBM’s Smarter Cities Initiative

Through its Smarter Cities initiative, IBM helps cities and governments serve citizens better by adopting more intelligent and efficient ways to analyze data, anticipate problems and coordinate resources.   IBM has led more than 2,000 projects to achieve these goals and through its acquisition of Cúram Software, IBM expects to extend its leadership in this area.

IDC Government Insights estimates the new Smarter Cities information technology market opportunity at $34 billion in 2011, increasing more than 18 percent per year to $57 billion by 2014.

Today’s news also builds on IBM’s Smarter Cities initiatives in Ireland.  Last year the company opened its first Smarter Cities Technology Center in Dublin at IBM’s R&D Lab,  where IBM works with city authorities, universities, small and large businesses to research, develop and commercialize new ways of making city systems more connected, sustainable and intelligent.

With the addition of the Cúram Research Institute — which is working to develop and deploy new business models for managing social programs — IBM will enhance its ability to help clients increase the social and economic potential of people and their families.“

We are working to help cities and governments at all levels transform the way they interact with citizens while improving efficiency,” said Craig Hayman, General Manager of IBM Industry Solutions.  “We all have stories to tell about standing in long lines or making countless phone calls to gain access to government services, but it doesn’t have to be that way.  Together with Cúram, IBM can transform the way citizens do business with government in a way that benefits everyone.”

Since 1999, IBM and Cúram have collaborated on federal, state, local, and provincial-level social program solutions around the world.  More than 90 percent of Cúram’s clients use IBM WebSphere middleware and nearly 70 percent of its clients use IBM hardware.  Cúram’s software is certified for use with the IBM Government Industry Framework and has been part of IBM Global Business Services’ Integrated Case Management solution since 2001.

“After 13 years of experience working with IBM, we know our companies are an excellent fit”, said John Hearne, CEO, Cúram Software.  “Many of our clients already use IBM technologies and services, and they will benefit from working with Cúram and IBM as one.  Through IBM’s global reach, we can grow our client base by bringing the benefits of Cúram’s Social Industry Platform to citizens around the world.”

IBM’s announcement of its plan to acquire of Cúram Software follows a series of moves IBM made this year to enhance its offerings for cities and governments.   In June, the company introduced the IBM Intelligent Operations Center, which provides a unified view of all city agencies so officials can predict events and quickly respond.  Shortly thereafter, IBM announced it planned to acquire i2, a leading provider of intelligence analytics for crime and fraud prevention.  The acquisition was completed in October.

After the acquisition is completed, Cúram Software will be integrated into IBM’s Software Group, which is a key driver of growth and profitability for the company.  Cúram has approximately 700 employees.

In addition to its headquarters in Dublin, the company has offices in Herndon, VA.; Toronto; Frankfurt, Germany; Canberra, Australia and Bangalore, India.  The acquisition is anticipated to close by the end of December subject to the satisfaction of customary closing conditions and applicable regulatory reviews.

To learn more visit www.cúramsoftware.com.

Navigating The Tech Cosmos @ IBM Software Universe India

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I’m well into my third day of a very busy but most enjoyable business trip to Bangalore, my second in as many years.

You’ve read as I’ve written about the crazy traffic, the superb food, the wonderful people, and even an IBM India win vis a vis Escorts Group.

India’s most awaited annual software conclave arrives on October 20th, in Mumbai, in the form of the IBM Software Universe India conference.

Now, it’s time to get down to software business. And what better way than to encourage technology peeps in the sub-continent to consider attending IBM Software Universe India.

The event is scheduled for October 20, 2011, at the Renaissance Convention Centre Hotel in Mumbai. I’m told this is India’s most awaited annual software conference, and a learning ground for IT professionals and developers who want to stay ahead of the technology curve and industry trends.

At the event, attendees can expect to hear about the next big wave in software, and centering around seven unique and diverse tracks: Social Software, Business & Collaboration Solutions, Business Analytics, Application Integration & Optimization, Business Infrastructure, and Security & Risk.

From the optimisation of traffic systems and electric grids, to the delivery of better education, transport and healthcare, to reducing costs with cloud, smarter software is inspiring new thinking and ideas that might be applied to business goals.

Some of the featured speakers and tidings you can expect:

  • Keynote from John Dunderdale, VP Growth Markets, IBM, on “Harnessing the Nexg Big Wave”
  • A motivating keynote by tennis legend Martina Navratilova
  • Sessions by eminent industry leaders and subject matter experts
  • A Bollywood Night performance by celebrated singer, Sunidhi Chauhan
  • Networking with peers
  • Exclusive, on the spot industry certifications

There will also be sneak previews on futuristic technology topics, including Watson, the Spoken Web, Big Data, Social Business, Track & Trace, and others.

For those who might be interested in attending the event, you can find more information and registration information at this website.

You can also find ongoing updates at the IBM Software Universe India blog.

For those of you who are socially inclined, in India and beyond, you can follow the following Twitter ID : @ibmsoftware_in and the conference hashtag: #ibmswuin.

Innovate 2011: Smarter Software, Better Economics

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Here’s my observation about the kickoff session at this morning’s Innovate 2011 event in Orlando, Florida, the IBM conference focused on smarter software and systems:

The best software in the world is everywhere around you — it helps power your car, your refrigerator, your computer, your travel reservation systems, the list goes on.  And yet, at the same time, when it’s working at its best the best software in the world is hardly even noticeable!

However, its benefits and economic impact should be noticeable and even quantifiable, and therein emerged the theme for this morning’s kickoff keynote session, one we’ve become increasingly accustomed to in these austere times: Getting more value from less resources.

Though many may have become weary of beating that drum, from a software and systems perspective, however, it seems as though there’s still plenty of additional value to be derived in developing complex applications and systems, if only we would change the way we behave and develop them.

IBM executives Gina Poole, Dr. Kristif Kloeckner, Robert LeBlanc, and Walker Royce all highlighted and introduced several during the morning’s keynote to provide demonstrable proof of how large, complex organizations are realizing that value via three foundational practices: Integration, Collaboration, and Optimization.

General Motors Powers The Volt With Massive Software Reuse

Bill Bolander, a technical fellow for General Motors, took the stage to bring the renowned automaker’s case study to life.  GM delivered the electric-powered Volt in only 29 months, a car which has some 10 million lines of code.

General Motors' Bill Bolander explains the benefits GM has realized through more agile software development.

Bolander explained to the Orlando audience that there’s “not a better time to be a systems or software engineer” even in these austere times. GM has 16 development application centers across the globe, responsible for everything from code development for the powertrain to the chassie to HVAC and beyond.

This team  creates a global software product line for use across the GM vehicle portfolio, and those assets now get applied across various vehicle programs.  Because of their integrated, collaborative approach to development GM has seen substantial returns in both time to market and efficiency, without sacrificing quality.

As Bolander quipped, “When you hit the brakes, they need to work.”

That’s certainly how I prefer my car to operate!

As a specific example of the efficiencies, 90% of the software developed for conventional gas cars was reused on the Volt, 80% from their hybrid electric.

The General Motors study was a powerful one in terms of economic value to the organization that practices smarter software and systems development.  But it wasn’t the only one.

Danke Bank: Multilingual, Multicurrency, Unified Development

Danke Bank is the second largest bank in Scandinavi and operates in 15 countries throughout Europe, and according to Peter Rasmussen, the bank’s philosophy for banking and information technology is simple: One platform for all.

They have five million customers, 2.4M of which bank via the Internet, with some 670 branches in 15 countries.

But, in terms of simplification, they use one IT platform for their entire organization.  Though they still spend some $375M on software development every year, Rasmussen explained their their philosophy was “creating more value for less resource.”

To do so, his team adopted the Rational approach to smarter development, evolving their focus from documents and assets to outcome and results, and moving quicker in the market while addressing the big uncertainties earlier in the development process where they could be more readily (and less expensively!) addressed.

What did they learn? Well, as an example, those projects which had an experienced project manager saw a 50% bottom line impact.

They also improved collaboration among the bank’s key stakeholders, identifying honest measures that would help them focus on the right improvements that would matter most to Danke Bank.

Software Development At IBM Software

So, the question might be asked, do the shoemaker’s children go barefoot?  Apparently not when it comes to software development at IBM.

IBM started its own agile transformation in the mid 2000s, where it had 26K developments in more than 70 locations just in its software business.  Starting in 2006, Dr. Kloeckner explained, his team started measuring achievement against development goals and incented them to collaborate and share.

He also empowered them with software lifecycle tools, to help make changes stick and pervasive.  “Tools, not rules” Kloeckner explained.

Revenue per headcount saw a net gain of 15% (how IBM measures productivity), and reduced scrap and rework by 4.5%.  The company also avoided $300M in maintenance costs, and asset reuse shot up dramatically, with the code repository accessed some 70K times per week!

Walker Royce explained the ultimate moral of this story.  Better software economics is a result of measured improvement for improved predictability, and agility for improved operational efficiency.

Thsose organizations who better measure and manage their development process better manage uncertainty, and in turn, drive costs down through more accelerated integration testing and measurement of cost of change trends.

As Royce summarized, “Your ability to respond quickly is a key differentiator.”

Written by turbotodd

June 6, 2011 at 2:59 pm

Migrating From Oracle To IBM

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Last Friday was Friday the 13th, but IBM announced some news that day that I didn’t want to let slip completely underneath the radar.

At risk of summoning Jason and his hockey mask, the news aptly had to do with IBM offering some assistance to help clients migrate off Oracle and into an IBM platform.

The new resources include no-charge financial and technology assessments, skills training courses, and proofs of concepts to support clients ready to convert their Oracle investments to the latest in IBM software.

IBM also announced that its lending arm, IBM Global Financing, would be offering zero percent financing to help Oracle clients speed up their move to IBM software.

Financing includes:

  • Fast approvals on zero percent financing for 12 months to better manage cash flow.
  • No interest for 12 months and flexible payment options and terms including competitive 24 and 36-month rates with options that let clients match payments to anticipated cash flow.
  • No hardware purchase required.

At a time when businesses are looking for stability and technology innovation from IT vendors, more clients are moving to IBM software to drive growth opportunities and reduce costs.

In 2010, more than 1,000 Oracle Database clients chose DB2 instead, and more than 400 Oracle WebLogic clients chose WebSphere.

If you’re interested in getting more information on how IBM technologies compare to Oracle and other vendors, visit here.  And here for more on the IBM Global Financing Zero Percent Offer.

Written by turbotodd

May 16, 2011 at 6:56 pm

Innovate 2011 Conference: Profit From Software

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Happy Friday.

I’ve been too busy to keep track of all that’s going on at Big Blue this week, but I did notice some nows out of Warsaw that I thought worth sharing.

The Interdisciplinary Center for Mathematical and Computational Modeling at the University of Warsaw announced earlier this week they will be the first scientific center in Poland to use the IBM Blue Gene/P system.

This supercomputer will be used in scientific research and take on computationally intensive scientific problems described as “major challenges” in areas like meterology, cosmology, materials sciences, and neurominformatics.  You can learn more about this deal here.

I also wanted to plant a reminder before the weekend: Innovate 2011, IBM’s premier event for software and systems innovation, is just around the corner.

To be held June 5-9 in Orlando, Florida, Innovate 2011 is your opportunity for the good folks with IBM Rational to show how you can cut through the complexity of developing smarter products, systems, and software delivery.

You can visit here to get all the skinny on registration.  If you’re looking for those extra special reasons to convince your boss to let you out of the office for a few days, we’ve provided “Top 5 Reasons to Attend.”

Or, go visit the “Rational Talks to You” podcast series to hear from past participants on the topics you’ve told us matter most.

Even IEEE Fellow and UML co-creator, Grady Booch, is in on the action, joining this webcast (attendees for which get $300 off their Innovate 2011 registration) to give us a sneak preview of his Innovate 2011 keynote presentation about IBM’s Jeopardy! champion computer, Watson.

Remember, software is everywhere…but it’s especially at Innovate 2011!

Having An Impact

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I’m heading out to Las Vegas on Sunday.  Again.

And I’ve worn out all the “what happens in Vegas” and “Hangover” jokes, so I’ll get straight to the point:

I’m heading to Vegas to have an Impact.

Seriously.

Impact 2011 starts this weekend and kicks into high gear on Monday, and I’m going to be there to blog and provide some live videocasting support.

The IBM Impact 2011 Global Conference is expecting to bring together more than 6,600 technology and business leaders at a single event to learn how to work smarter for better business outcomes.

At Impact, IT professionals will be able to master the latest business process management, SOA and Cloud solutions and obtain certifications, and business professionals can sharpen their leadership skills and learn best practices for overcoming complexity with increased agility (including a track on marketing!)

The event will be hosted at The Venetian and Palazzo Hotels in Las Vegas, April 10 to 15, but if you can’t make it live and in person, there will be plenty of folks providing social media coverage.

Here’s how you can keep up with Impact both at the event and remotely:

First, follow TwitterID @ibmimpact and hashtag #ibmimpact

Second, check the IBM Impact Conversations site at ibm.com/social/impact.

Third, check the IBM Impact blog.

Fourth, keep an eye on the Impact Livestream channel.

And keep an eye on the main Impact portal to get a bird’s eye overview of the event agenda, speakers, and topics.

So, come on down to Vegas, leave your ATM card at home, stop by the trade show floor, keep an eye out for the klieg lights and stop by to say “hey” to Scott Laningham and I.

P.S. Speaking of having an impact, I want to take a moment to wish my esteemed IBM social media colleague, Adam Christensen, a bon voyage and best of luck in his new position as the social media lead for Juniper Networks. Adam has been a shining social media beacon at Big Blue these past few years, and I know I speak for many of his colleagues when I say we’re all very sorry to see him go, and that he’ll be very much be missed as he helped us all make IBM’s world-class social media efforts what they are today.

Clearly, our loss is Juniper’s gain, and we expect great things from him there.  But, as Adam himself Tweeted earlier, “once an IBMer, always an IBMer.”

Good luck in the new venture, buddy…we’ll all be eagerly awaiting the latlong of the best taco stands in Silicon Valley.

Written by turbotodd

April 8, 2011 at 5:43 pm

The IBM Customer Experience Suite: Building A Better And More Profitable Web

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I mentioned in a blog post from Tuesday that IBM would shortly be making an announcement that would help reshape the Web experience.

Drum roll, please, maestro.

Today, at four events held around the globe and also live on the Web via LiveStream (the NYC event can be watched live starting at 12:30 E.S.T. today, September 16, 2010),  IBM is unveiling new software designed to help organizations reinvent the way they interact with consumers over the Web and through mobile devices.

This software features analytics, social software and commerce capabilities that helps organizations create dynamic and interactive Web experiences to better target consumers and increase brand loyalty.

Before I get to the nitty gritty details, let me first provide some more background on what has led to and informed this announcement.

We Webizens know that online transactions continue to grow at a rapid pace.  Today, eight out of 10 consumers shop online at least twice a week, and ABI Research estimates there will be 20 times more data and 40 times more mobile transactions by 2015.

The report adds that mobile online shopping is expected to triple annually and rise to $119 billion in the same timeframe!

Web Metrics That Mean Business

But it’s important not to get caught up only in the upside opportunity in terms of new traffic and ways of accessing businesses and conducting transactions via the Web.  We’re way beyond just counting Web clicks and visits.

There are more business-oriented metrics that IBM is seeing companies realize through more effective uses of the Web after they’ve adopted IBM technology.

By way of example, in today’s Web-centric world, on-line banking has become “the norm,” pushing financial institutions to look for new tools to create personalized experiences for its customers in order to remain competitive.

Through the use of blogs, chat forums, videos, social networking, rich media and mobile capabilities, a financial institution can deliver a more personalized Web experience resolving customer issues more quickly while fostering customer loyalty and improving satisfaction.

According to Forrester, in today’s online and mobile consumer era, organizations that deploy sites with superior user experience can achieve as much as a 400 percent increase in conversion of Web visitors to sales leads.

The IBM Customer Suite being introduced today is targeted to address the need for well integrated Web tools.  Using IBM’s current portfolio of portal and Web content management software, IBM has seen clients achieve:

  • 23 percent increase in on-line prescription refills at a cost of $.25/refill compared to $3/telephone refill.
  • 33 percent of patients are less likely to cancel appointments when using online service.
  • 30 percent of all customers rated self service higher than help desk.
  • 75 percent reduction in the time to roll out new customer oriented applications.
  • 30 percent reduction in call center field support calls.

“Our data shows an increased number of visitors to Cars.com from a mobile device,” says Brent Laufenberg, Director of Enterprise Architecture, Cars.com, a business unit of Classic Ventures. “To make the experience easier for our consumers, we are increasing our social networking Web activity and personalization, as well as incorporating more rich media into the site.”

There’s No Better Way to Fly…or Surf…The Web

Lufthansa is another IBM customer that has gained favorable business advantage and improved customer satisfaction using IBM Customer Experience technology.

Lufthansa currently has a Web site supporting multiple brands, including Lufthansa.com, WeFlyHome.com and Miles-and-More.com. Its Web site supports important service functions such as online ticket sales and check-in.

Lufthansa.com: More than two billion page impressions, 16,000 check-in transactions and an average ticket booking every ten seconds!

The underlying IT solution supports more than two billion page impressions, 16.000 check-in transactions and in average a ticket booking every ten seconds. Now Lufthansa is working with IBM to improve its Web presence to reach more airline passengers over the next several years.

“Working with IBM on improving our site Lufthansa.com has made us more competitive and has led to significant operating cost reductions. As a result, we have renewed our contract with IBM and will continue to improve our Web presence together for the next several years,” said Gunter Friedrich, vice president, Information Management and Sales Processes, Lufthansa Passenger Airline.

New IBM Software Suite Can Help Accelerate On-line Sales Leads

Alistair Rennie is the general manager, IBM Collaboration Software.

At the New York City launch event, Alister will speak to the broad spectrum of impact that new capabilities like social and mobile computing are having on expectations customers have, and how those expectations have helped shape the IBM Customer Experience Suite.

“Collaboration and social software have the power to transform an organization’s Web presence reinventing how they relate to their customers on the Web,” said Mr. Rennie in a press release prepared in advance of the event.

IBM consulting services will also be available to support the assessment, development and use of new and enhanced Web experiences. And IBMi (IBM Interactive) consultants will collaborate with clients to deliver the Customer Experience Suite to enable increased differentiation, revenues, productivity, efficiency and reduced costs through an optimized user experience.

“We are aligning the breadth of IBM capabilities — services, support, and software including commerce, social software, business intelligence, predictive analytics, portal, Web content management and web analytics — to help our customers embrace the web as their primary channel for customer engagement,” added Rennie.

IBM is also teaming up with dozens of its business partners including Ascendant, Gemini, Infosys, Ixion, and Perficient on this initiative.

The new IBM Software suite is another piece of IBM’s expanding portfolio of solutions designed to help organizations improve their marketing presence on the Web.

IBM’s recent acquisitions of Sterling Commerce and Coremetrics, and the intended acquisition of Unica, will enhance the company’s ability to support clients’ needs in this growing market.  This new IBM Software suite is an extension of IBM’s $100 million Research investment in advancing mobile services and capabilities for businesses and consumers worldwide.

Visit here to learn more about the IBM Customer Experience Suite core offerings and add-on modules, and for details about new WebSphere Portal 7 and Lotus Web Content Management 7, available now.

The Massive New IBM Mass Lab

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Anybody see that Brazil v. North Korea game in the World Cup yesterday?  Do those Brazilians play some of the most beautiful soccer in the world or what?  Wow.  Beautiful game, indeed.

As for the Celtics and the Lakers…well, with respect to this particular blog post, I’ll be staying neutral after last evening’s tidings (I have lots of friends in LA and Boston).

But here’s the net: IBM’s stepping up its own game in the great state of Massachusetts with the announcement this morning that we’ve cut the ribbon on the IBM Mass Lab, which is now IBM’s largest software development lab in North America.

The IBM Mass Lab is a campus comprised of sites in Littleton and Westford, Massachusetts, and brings together 3,400 of IBM’s leading experts to design and develop solutions to respond to our customers’ computing challenges.

The IBM Mass Lab is creating software that manages some of the world’s most complex process and infrastructure problems such as modernizing and automating the world’s physical infrastructures — from railroads, water management, food traceability and healthcare modernization.

Much of the demand for software is being created by the need to automate and modernize virtually every system today such as electronic medical records, fraud detection and energy management through smart grids.

IBM employees at the Mass Lab will also advance new technologies focused on collaboration, social networking, cloud computing and analytics.

Additionally, developers at the IBM Mass Lab are creating software for the new era of enterprise mobile computing fostering more effective collaboration and integration to support an increasingly global and mobile workforce. The explosion and sophistication of devices have generated a mountain of data, countless transactions, and increased complexity leading to a convergence of IT and mobility.

"The IBM Mass Lab helps demonstrate to the world that Massachusetts is a global leader in the innovation economy," said Deval Patrick, Governor of the Commonwealth of Massachusetts, of the announcement. "The IBM solutions developed right here in Massachusetts are helping to advance the Commonwealth’s economic prosperity, and quality of life for citizens around the globe."

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IBM Mass Lab, Littleton Campus

IBM Mass Lab Positioned for Growth

While it’s the largest in North America, the IBM Mass Lab is one of 70 IBM Software Labs around the globe.

With more square footage than Boston’s Fenway Park or the TD Garden, the IBM Mass Lab will foster collaboration among employees while leaving space for organic growth and future acquisitions.

Since 2003, IBM has acquired fourteen Massachusetts-based companies to broaden its software portfolio including Rational Software, Cognos, Ascential Software Corporation, and most recently Ounce Labs and Guardium Corporation.

IBM has partnered with more than 100 Venture Capital backed, small technology companies in Massachusetts, and has more than 1,600 business partners in New England.

"IBM views Massachusetts as an innovation hotbed," said Steve Mills, senior vice president and group executive, IBM Software. "IBM is committed to nurturing the human talent and economic strengths of the growing Massachusetts tech hub. The IBM Mass Lab is a critical component of our growth strategy for the state of Massachusetts."

IBM selected the towns of Littleton and Westford for its combined campus due to the proximity of its geographically dispersed employee population and burgeoning high-tech belt along I-495.

IBM’s Massachusetts presence also includes IBM Research in Cambridge, Mass., and the IBM Innovation Center in Waltham, Mass., celebrating its 15th year of helping local companies enable their skills and applications around IBM products.

The IBM Mass Lab can accommodate 59,000 square feet of Lab server space and contains 31 miles of copper and fibre-optic wiring for data networking, virtualization and power monitoring.

There’s over two petabytes of data in the Mass Lab that allows the IBM engineers to harness an exceptional level of computing power and storage to develop software on the latest hardware technology.

The IBM Mass Lab also includes an Executive Briefing Center where IBM clients from around the globe can meet with subject matter experts from the Mass Lab to learn more about IBM Software.

About IBM in Massachusetts
IBM is a truly global company and for 96 years (since 1914) IBM has been a key economic contributor to the Commonwealth of Massachusetts. Currently, IBM is the second largest technology employer in Massachusetts.

IBM engineers in Massachusetts have developed ground-breaking and innovative technologies to the marketplace that have changed the way people work and collaborate.  Since 1995, IBM employees in Massachusetts were awarded 2,950 patents.

In 2010, IBM received a Gold award from MassEcon for its economic contributions to the Central Massachusetts region.

MassHighTech listed IBM as the largest IT consulting firms in New England in 2010, and the largest software developer in New England for 2009.

In 2009, the Boston Globe named IBM #1 on its National 25 list of publically held companies based outside Massachusetts with a major presence in the state, ranked by competitive performance. Also last year, the Boston Business Journal named IBM one of the top 25 charitable contributors in the state, and MassHighTech honored IBM for its leadership in TechCitizenship.

To all my IBM colleagues and friends in the Bay State, congratulations on this exciting announcement.  Keep the clam chowder warm!

Written by turbotodd

June 16, 2010 at 1:54 pm

Live @ Pulse 2010: Key Announcements

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I attended a press conference earlier today hosted by IBM Tivoli software general manager, Al Zollar.

There, Zollar detailed some of the key announcements from the conference, and he was later joined by IBM customer City of Chesapeake to discuss their smarter city initiative.

This is how Zollar positioned these key announcements in the press release from yesterday:

“As the world becomes more instrumented, the growth of digital and physical data creates vast opportunities for organizations that integrate and interconnect these once disparate areas and assert control and accountability over all pieces of the business, whether in the data center or an oil field,” Zollar explained.  “IBM helps clients build and manage the infrastructures that are behind the world’s most intelligent buildings, cities, utilities, offices, transportation systems and operations in every industry.”

Zollar started the press conference by explaining that a lot of the talk at the event was about operationalizing the infrastructure to build a smarter planet, and that the central launch idea of the conference was integrated service management.

That is, to take a single architecture and set of components and manage services (and risk!) across the data center, across the lifecycle, and in the context of individual industries.

Zollar reminded the audience of journalists and analysts of last week’s acquisition of Intelliden, which will help companies support their network layer and configurations around the globe.

Zollar also highlighted the fact that since 2005, IBM has invested some $5B U.S. to deliver a robust ISM suite, and that “we believe these investments are paying off.”

He highlighted the fact that IBM Tivoli’s asset management software line, Maximo, had grown 40% in 4Q09 alone (and this in a fairly flat cap X spending environment).

Zollar also took joy in pointing out that IBM had displaced some 220 HP customers and helped them migrate to the Tivoli ISM stack.  Welcome!

Integrated Service Management for Industry Solutions

IBM made a number of key service, partner, and product announcements here at IBM Pulse 2010.  Those are detailed as follows:

  • New IBM Global Business Services is extending its capabilities around integrated service management for new industry-specific solutions Advanced Water Management and IBM Maximo Real-Time Asset Locator for Aerospace, Energy & Utilities, Healthcare and Manufacturing.
  • IBM recently announced two new Solution Experience Labs simulating Smart Meter security risk in Austin, Texas, and La Gaude, France to help clients manage security risk with deploying Smart Meters.
  • Property Portfolio Management – New IBM Global Business Services and IBM Maximo asset management software solution that extends Maximo to manage an entire portfolio of buildings into a consolidated location.
  • Johnson Controls and Ricoh are announcing they are working with IBM to deliver intelligent building, facility and office solutions to reduce the carbon footprint.
  • The Tennessee Valley Authority and Galveston National Labs are announcing they are working with IBM to create smarter buildings at world-class facilities that require the utmost precision and maintenance.
  • Last week, IBM announced the acquisition of Intelliden, a leading provider of intelligent network automation software, to further build out its integrated service management portfolio and provide clients with better control of their network environments.

Integrated Service Management for Service Design and Delivery

  • New IBM CloudBurst QuickStart Services are pre-integrated hardware, software, and services fit-for-purpose cloud workload compute platform that can be quickly and easily implemented into the client’s environment.  IBM will provide installation, configuration, and education required to implement the IBM CloudBurst QuickStart Services solution.
  • IBM now has more than 1,800 ‘ready to deploy’ solutions available in the IBM Tivoli Open Process Automation Library (OPAL). These solutions are integrations of leading business partner products with IBM software solutions that solve industry-specific and customer needs.

Integrated Service Management for the Data Center

  • New IBM Information Archive enables policy-driven management of information across its lifecycle.
  • IBM Tivoli Provisioning Manager for Images enables clients to discover, capture, store, deploy and standardize all physical and virtual images in a single repository managed from a single interface.
  • IBM Tivoli Security Incident and Event Manager improves security by automating collection of distributed log information and tracking of abnormal behavior by privileged users – all from a common integrated dashboard, enabling better threat management and compliance reporting.
  • New storage management offerings IBM Tivoli Storage Manager, IBM Tivoli Fastback andIBM Tivoli Fastback for Workstations ensure duplicate files are backed up only once and recovery can now be managed from a single console.
  • IBM Power7 with IBM Systems Director and VMControl provide an integrated system of hardware, software and services including Integrated Service Management capabilities developed through a relationship between IBM Tivoli Software and IBM Systems Technology Group to enable a fully virtualized infrastructure providing rapid deployment at lower cost.

Smarter Software, Better Business

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I went for a walkabout along the Las Vegas Strip late this morning, partially to walk off some of the jetlag and partially to do a quick photo safari.

I’ll work to share some of the pics later, but for now I wanted to share some thoughts about how software is changing the way we live on our smarter planet, which I think will provide you with a broad backdrop for the kickoff of IBM Pulse 2010 and the news that will soon begin to emanate from here in Vegas.

Be forewarned, this is a lengthier post than usual, so settle in.

On a smarter planet, people consume only what they need, when they need it — my excursion to McDonald’s this AM for breakfast aside.

By way of example, IBM is working with a leading international energy provider to launch an automated energy management system to help over 11K households to better control their energy usage.

With such a system, users will be able to establish consumption protocols to minimize electricity use in peak periods and to take full advantage of renewable energy resources when available.

On a smarter planet, people also know the best way to get from point A to point B (Note: My hopscotch trip across Europe last week was not such a journey!).

The Singapore Land Transportation Authority is building just such a capability with improvements on one of the most modern, affordable and heavily used public transport networks in the world. It includes an integrated payment option that can be used for the bus or the train, plus parking and vehicle congestion charges.

But the improvements don’t end at the bus stop — the system will also be studying commuter usage data to help design and maximize schedules and routes that will further reduce congestion.

On a smarter planet, people use smarter software to see hidden patterns.

Like at a major health insurance company, which is creating a first-of-its-kind healthcare data aggregation system that will provide information on how people receive treatment for everything from a sore foot to an ailing heart.  Such a system will yield insights that empower companies to develop employee healthcare plans that provide the highest-quality care at the best value.

(I just hope they include jetlag in their menu of studied conditions!)

In each of these examples is a business, government, or industry that has used software in new ways.

Today, more than ever, organizations use software to enable every facet of their business, but with new models and ways of working also come new challenges.

As a result, a new set of needs has emerged.  How to turn information into insights.  To increase agility.  To connect and collaborate.  To enable business service and product innovation.  To drive enterprise operations effectiveness and efficiency.  And to manage risk, security, and compliance.

Addressing these needs requires smarter software.

Smarter software which knows and acts.   Which connects and adapts.  Which monitors, controls, and optimizes.  And which even protects and helps mitigate risk.

We at IBM believe our software can make the world better, one client at a time.  Though a lot of other companies claim to do the same thing, their software doesn’t work like IBM software.

We know what it takes to solve our clients’ biggest challenges, and we’ve spent the last 50 years delivering software that is fueled by expertise, is built for change, and is ready for work.

IBM Software is fueled by expertise, and by knowledge as to how to apply software for real results.

We know industries, the world of business, and how work actually gets done.

We also know systems, both natural and man-made, and we have the proof points to back it up:

40 innovation centers worldwide, focused on solutions for dozens of industries.  26,000 developers.  80 R&D labs. 30K partners worldwide.  And the world’s largest math department.

IBM software is built for change, because it’s open, easily integrated, and flexible.  It’s built with a systems point of view.

Old, new, ours, theirs…we don’t care, so long as we have the opportunity to make it all work together, and to make it work for your busines.

But we also have forward-looking labs and researchers whose sole purpose is to help our clients be prepared for the future.  In the last several years, we’ve made over 100 acquisitions, established 300 SOA patents, and contributed to over 150 open source projects, more than any other company.

We’ve also invested over $1B in Linux and open source technologies, and continue to invest several hundred dollars annually.

That’s putting our money where the penguin’s mouth is.

And IBM software is ready for work.

It’s software that’s robust, industrial-strength, proven, and ready to scale. And we at IBM work to provide ongoing service that helps ensure our clients’ success, because we want to see our software solve their greatest challenges and create new value.

To do so, we have 60 laboratories around the globe that practice agile development and work hand in hand with clients, business partners, and academia, and 17K sales and 5K support staff to help along the way.

Let us help you build a smarter company and a smarter planet by helping you see your hidden patterns, recognize your problems before it’s too late, find your best way from point A to B.

Together, we can build better software to in turn build a smarter planet.

This week at IBM Pulse 2010 in Las Vegas, you’ll hear more about how.

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