Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Archive for the ‘salesforce’ Category

Salesforce Acquires Tableau, Raytheon to Merge With United Technologies

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M&A Thursday has segued into M&A Monday: Salesforce is buying data visualization firm Tableau for $15.7B in an all-stock deal.

This just a few days after Google announced it was buying analytics startup Looker for $2.6B.

Somebody’s going to need a good analytics visualization tool to analyze all of these sudden big analytics M&A deals!

Also in AI news, network analysis and cyberattack AI firm Vectra has raised a $100M Series E round led by TCV, which brings the company’s total raise to $220M, according to a report from SiliconANGLE.

UK-based Privatar, a data privacy software provider for the enterprise, raised a $40M Series B round led by Accel.

Spacemaker, AI for architects, urban planners, and property developers, raised $25M in a Series A co-led by Atomico and Northzone.

And Bloomberg is reporting that Apple is preparing to do an “acquihire” of self-driving startup Drive.ai. That company has raised about $77M and last valued in 2017 at $200M.

Lest you think those are large deals, let’s not forget the giant merger in the aerospace and defense industries announced over the weekend, the combination of United Technologies and Raytheon.

Raytheon and United Technologies’ aerospace businesses produce a whole slew of aircraft and defense technologies, including Pratt & Whitney engineers, Tomahawk missiles, and the F-35 fighter jet.

If approved, the merger would become one of the biggest deals of 2019, and would leave a company with an estimated $74B in expected sales for the year…and a landscape with a much smaller short list of defense contractors (Boeing, Lockheed Martin, and Raytheon are at the top of that list).

Written by turbotodd

June 10, 2019 at 10:21 am

IBM and Salesforce Strengthen Strategic Partnership

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IBM and Salesforce today announced an expansion of their strategic partnership, bringing together IBM Cloud and Watson services with Salesforce Quip and Salesforce Service Cloud Einstein to enable companies to connect with their customers and collaborate more effectively with deeper insights.

IBM and Salesforce Strengthen Strategic Partnership

With this expansion, Salesforce has named IBM a preferred cloud services provider and IBM has named Salesforce its preferred customer engagement platform for sales and service.

“Naming IBM as a Salesforce preferred cloud services provider demonstrates the power of the IBM Cloud to help companies fundamentally change the way they do business,” said Ginni Rometty, chairman, president and CEO, IBM. “This expanded partnership builds on the combined power of Watson and Einstein to help enterprises make smarter business decisions.”

“The success of our customers drives everything we do at Salesforce, including our strategic partnership with IBM,” said Marc Benioff, chairman and CEO, Salesforce. “The combination of IBM Cloud and Watson services with Salesforce Einstein and Quip will deliver even more innovation to empower companies to connect with their customers in a whole new way, leveraging the power of the cloud and AI.”

As a part of this extended strategic partnership, IBM will build new​IBM Watson​Quip Live Apps, bringing the power of Watson and Quip together. These interactive custom-built applications will be embedded directly into any Quip document to increase the effectiveness of sales teams across the lifecycle of an opportunity.

With ​Quip’s document creation and editing platform, customers are able to bring relevant content, for any project, into a centralized document, removing the need to toggle between multiple windows and apps to get work done.

Building on the first IBM and Service Cloud integration, the companies will bring together the power of IBM Watson and Service Cloud Einstein to deliver new AI-driven recommendations for next best actions.

Now, with AI driven predictive analytics, companies will be able to create personalized, customer-triggered interactions based on the latest call or messaging chat they had, to help build stronger connections with their customers.

Today’s news strengthens the partnership previously announced by IBM and Salesforce to deliver joint solutions that leverage the power of AI and enable companies to make smarter decisions, faster than ever before.

With more than 4,000 joint customers, the partnership has already helped companies, such as Autodesk, implement new Watson solutions to connect more deeply with their customers.

“There is a perfect marriage between Salesforce and IBM,” said Rachael Cotton, senior manager, machine assisted service engagement, Autodesk. “Salesforce is where many companies like Autodesk house enormous amounts of customer data, most of which goes untapped. Combining the AI power of Watson and IBM Cloud with insights from Salesforce has helped Autodesk better understand its customers and ultimately create a transformed customer experience.”

You can earn more about the new, expanded strategic partnership between IBM and Salesforce here: https://www.salesforce.com/campaign/ibm/

And more about how to surface data from IBM Watson Discovery in Salesforce with Salesforce Trailhead here: https://trailhead.salesforce.com/en/projects/surface-data-from-ibm-watson-discovery-in-salesforce

Written by turbotodd

January 19, 2018 at 8:38 am

Posted in 2018, AI, ibm, ibm watson, salesforce

IBM And Salesforce Announce Landmark Global Strategic Partnership, Feature AI

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IBM and Salesforce have announced a global strategic partnership to deliver joint solutions designed to leverage artificial intelligence and enable companies to make smarter decisions, faster than ever before. 

With the partnership, IBM Watson, the leading AI platform for business, and Salesforce Einstein, AI that powers the world’s #1 CRM, will seamlessly connect to enable an entirely new level of intelligent customer engagement across sales, service, marketing, commerce and more. IBM is also strategically investing in its Global Business Services capabilities for Salesforce with a new practice to help clients rapidly deploy the combined IBM Watson and Salesforce Einstein capabilities.

Salesforce Chairman and CEO, Marc Benioff and IBM Chairman, President and CEO Ginni Rometty announced a global strategic partnership to deliver joint artificial intelligence solutions that will enable companies to make smarter decisions, faster than ever before. (Photo Credit: Jon Simon/Feature Photo Service for IBM)

The partnership will bring new insights from Watson directly into the Salesforce Intelligent Customer Success Platform, combining deep customer insights from Salesforce Einstein with Watson’s structured and unstructured data across many sources and industries including weather, healthcare, financial services and retail.

Together, Watson and Einstein will ingest, reason over and derive recommendations to accelerate decision making and drive greater customer success.

“Within a few years, every major decision—personal or business—will be made with the help of AI and cognitive technologies,” said Ginni Rometty, chairman, president and chief executive officer, IBM. “This year we expect Watson will touch one billion people—through everything from oncology and retail to tax preparation and cars. Now, with today’s announcement, the power of Watson will serve the millions of Salesforce and Einstein customers and developers to provide an unprecedented understanding of customers.”

“The combination of Einstein and Watson will make businesses smarter and our customers more successful,” said Marc Benioff, chairman and CEO, Salesforce. “I’m thrilled to form an alliance with IBM—no company’s core values are as close to Salesforce’s as IBM’s. It’s the best of both worlds.”

Salesforce and IBM will initially deliver the following:

  • IBM Watson and Salesforce Einstein Integration: Integrating IBM Watson APIs into Salesforce will bring predictive insights from unstructured data, inside or outside an enterprise, together with predictive insights from customer data delivered by Salesforce Einstein to enable smarter, faster decisions across sales, service, marketing, commerce and more. For example, by combining local shopping patterns, weather and retail industry data from Watson with customer-specific shopping data and preferences from Salesforce Einstein, a retailer will be able to automatically send highly personalized and localized email campaigns to shoppers.
  • IBM Weather Insights for Salesforce: The Weather Company, an IBM business, will power a new Lightning component on the Salesforce AppExchange to provide weather insights that inform customer interactions and business performance. For example, an insurance company will be able to pull local forecast data from IBM Weather into Salesforce, and automatically send safety and policy information to customers who are at risk of being impacted by severe weather events.
  • IBM Application Integration Suite for Salesforce: Customers will be able to able to bring together on-premise enterprise and cloud data with specialized integration products for Salesforce, surfacing that data directly within the Salesforce Intelligent Customer Success Platform. For example, a wealth advisor will be able to unify client data, such as individual investments and risk profiles, with financial trends and public macroeconomic information from Application Integration Suite right within Salesforce to make smarter decisions for her customers.
  • Bluewolf Dedicated Consulting Services and Expertise for Cognitive Solutions, Adding to IBM Strategic Services for Salesforce: Bluewolf, an IBM company, has formed a new practice to help clients rapidly deploy the combined IBM Watson and Salesforce Einstein capabilities. This new unit capitalizes on Bluewolf’s over fifteen years of Salesforce implementations and their current portfolio of multiple Salesforce and Watson projects. Bluewolf will also develop new industry-specific accelerators used by enterprise clients to accelerate adoption of cognitive applications.

 

As part of the partnership, IBM will deploy Salesforce Service Cloud across the company to transform its global product support services and gain a single, unified view of every IBM customer.

Pricing and Availability

  • The IBM Watson and Salesforce Einstein integration is expected to be available in the second half of 2017. Pricing will be announced at the time of general availability.
  • IBM Weather Lightning Component on Salesforce AppExchange is expected to be available in the second half of 2017. Pricing will be announced at the time of general availability.
  • Bluewolf, an IBM company, expects to offer new industry-focused Solution Accelerators at in the second half of 2017. Pricing will be announced at the time of general availability.
  • IBM Application Integration Suite for Salesforce is expected to be available by the end of March 2017. Pricing will be announced at the time of general availability.

Written by turbotodd

March 6, 2017 at 3:23 pm

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