Vacation Over, Or Getting Over Vacation
Well, I’m back from vacation, and (mostly) no worse for the wear. Ironic though it may be, I went from being somewhat Internet challenged to extremely Internet challenged when I returned home to Austin last evening.
I’ve been using AT&T U-Verse for the better part of this year for my Internet, phone, and digital cable access, and have had little-to-no issues (as opposed to frequent outages Time Warner Internet, my prior provider)…that is, until arriving home, when I discovered I’d been completely cut off from the world. This, just as I was trying to get back into the saddle and catch up on the voluminous emails that had streamed into my in-box the past week.
After an hour of troubleshooting, I finally found a support number to call, and helpful though the AT&T support rep was on the other end of the line (my iPhone line, that is…remembering my landline no longer worked!), she couldn’t get me up and running.
Fortunately, they were able to get an AT&T truck roll to my house this morning, and I was back up and running in no time.
Thanks a million, AT&T. I know people like to give you a hard time, but you moved as quickly as could reasonably be expected, and I very much appreciated the quick response, considering that otherwise I was going to be dead in the water my first day back in the home office.
Lots happened in the past few days on the IBM front, so I’ll be playing some blogging catchup. But I did want to highlight one piece of news that came through during my absence: On Wednesday, IBM unveiled seven new social networking and collaboration mobile apps designed to address enterprise-class requirements.
The new software is available for download from the most popular app stores, and takes IBM social networking, real-time collaboration, and online meeting capabilities from behind the company firewall and into the hands of tablet users.
The new offerings span the widest range of tablets, including the iPad, and allow employees to more effectively collaborate and share data, images, and conduct meetings more securely as part of their everyday work experience.
Here’s the rundown:
- Social networking for iPad: Available from the Apple app store at no charge for existing IBM Connections users, the new app includes a new interface ideal for tablet devices allowing for unique document editing capabilities.
- Attend Online Meetings: Employees can attend on-line meetings from their tablets anytime, anyplace. Available on Android, BlackBerry, iPad, and iPhone devices, LotusLive Meeting users can view shared presentations, chat with meeting participants, and virtually raise and lower hands from tablets and other mobile devices. IBM Sametime software users can also lead, participate in and manage browser-based meetings from their iPad or Android tablets.
- Instant messaging: New mobile apps for iPad and Android enable IBM Sametime users to use tablets to take immediate action on urgent business tasks by providing one-on-one or group instant messaging, background notifications, and the ability to send photos through the chat window.
- Access business documents: Available now in the Android Marketplace, IBM Lotus Symphony Viewers allow users to view any ODF-based document, spreadsheet and presentation on their Android devices. The viewers will be available for other devices soon.
- Reduce calling costs: IBM Sametime Unified Telephony on tablets allows a user to initiate calls to whatever phone happens to be nearby by controlling call routing preferences and device selection as well as have his one unified number appear in caller ID.
- Easier access to mail and calendar: IBM Lotus Notes Traveler now allows IBM mail users to easily add widgets to their Android home screens for quick, convenient access to mail and calendar, and allows users to call people listed in their calendar views with just one click.
According to IDC France, the tablet market is forecast to reach over 4.1 million in 2012, representing a 48% growth compared to 2011. A recent IBM study revealed that 73 percent of business leaders surveyed currently allow mobile devices or tablets to connect to their corporate networks.
IBM is also advancing the use of business analytics by delivering expanded native mobile device support with IBM Cognos Mobile on the iPad. Available to try out in Apple’s iTunes store, the software enables mobile workers to take their business analytics on the road whether offline or online, allowing for uninterrupted productivity.
Speaking of productivity, if you’ll excuse me, I have to get back to trimming down my burgeoning post-vacation in-box!
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