Turbotodd

Ruminations on IT, the digital media, and some golf thrown in for good measure.

Tax Day

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Oy, vey, it’s tax day!

Normally April 15th, you got a whole extra weekend to submit your return (or file for that extension) due to a holiday.

So no complaining!

I finished my taxes early this year.  Or, I should say, my accountant did.

I never thought I needed an accountant until he did my taxes and I compared it to what I did when I filed them using TurboTax (no offense to TurboTax).

When you go get surgery, you hire a professional, right?  Why should taxes be any different?

New York State’s Department of Taxation and Finance did just that when they turned to IBM recently to help them build the IBM Tax Collections Optimizer system.

This systems has helped NY State recover $83M in delinquent taxes thus far, an eight percent increase from 2009, and double the average increase in prior years.

The IBM Tax Collections Optimizer uses a unique combination of data analytics and other models to create action plans for each tax case.

The plan optimizes the order of activities agents will take to maximize the total amount of debts collected while taking into consideration the case load, personnel resources, and the anticipated effectiveness of the suggested actions.

For example, New York State saw significant improvements in the efficiency of their field agents in 2010 versus a year ago, with overall collections from field staff increasing by 12 percent, and dollars per staff day increased 15 percent across all its field offices, and more than 40 percent in the NYC metro office.

“With IBM’s unique analytics technology, the State of New York has recovered unpaid funds faster, more efficiently and more fairly then ever before,” said Stephen Lafleche, Managing Director of New York State for IBM, about the system. “In this economic environment, analytics technology is proving its worth by boosting tax collections, enabling states to increase revenue and invest in programs that ensure continued competitiveness.”

You can learn more IBM public sector solutions here.

And remember.  If you’re mailing your return, make sure you get that postmark by midnight tonight!

Written by turbotodd

April 18, 2011 at 7:22 pm

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