Live From SXSW Interactive: A Chat With Barry Diller

IAC Chairman and CEO Barry Diller may have started out in the mailroom at the William Morris agency 50 years ago, but certainly no moss has grown on him since then.

In his keynote interview this morning, Diller outlined a utopian, if bumpy ride to get there, vision for the future of Internet infotainment, one that (hopefully) would be rid of too much government interference and would allow a million Internet entrepreneurs to blossom.

(Hey Barry, while you’re at it, could you talk to the staff over at Match.Com and get me an actual date instead of being chatted up by girls desperate to leave the Ukraine?)

Diller was funny, and the interviewer from CNN did a good job of staying out of his way. First, She chocked up Diller’s bona fides: Cheers, The Simpsons, Fox Broadcasting, HSN, and now IAC, before diving into questions about the new Internet bubble.

Then, Diller explained that he chases good ideas, not valuations, but understands how “money chases things.” But he was still impressed by “the amount of sheer invention that’s going on.”

He explained some of the recent valuations are mathematically insane, but is still a believer and got into the Internet space very early on (1992-1993). The reason he likes this space? People follow their curiousity, and it’s more interesting “to start businesses on my own, ideas we can support, than to chase crowds.”

The Internet, he explained, is a miracle that allows everybody to participate.

Diller talked as well about his recent investment in Newsweek and its combination with Tina Brown’s “Daily Beast,” explaining this was “an original Internet vehicle based on its merit.”

Though he was more cautious about the business model of Apple for magazine and content publishers, Diller did explain he like’s the new iPad 2, explaining it’s “just a better product” and, like the Kindle, the second was better than the first.

Diller was also passionate about his defense of Net Neutrality, explaining that not having it “is the only thing threatening Internet freedom.” We are not where we need to be, he explained, and he finds the lack of screaming on the part of the people who are in various ways part of the vineyard, very surprising.

The logical evolution of Diller’s argument is that no net neutrality would allow the trolls to charge for additional capacity based on usage in a way that could lead to the economics that determined the shaping of broadcast news, where scarcity ruled and therefore the economics played tremendously in favor of the distributor.

As he explained, most cable producers now work for a “boss,” and the independent producer has largely gone the way of the dodo bird. The power resides at the top, but the Internet “miracle” has liberated us from that ogopoly…well, so far.

So, go ahead and run out onto the Information Superhighway and explain “I’m sick and tired and I’m not gonna take it anymore.”

Meanwhile, Diller seems to have suggested he’s about to start spreading out more investments, particularly in video online, and assumably with the idea that someone, somewhere will figure out this regulation thing.

In three years, he explained, you’re going to have Internet TV be out there, able to be accessed by everybody, navigated sensibly, and anybody with an idea and some backing can be a producer. All of this is now possible.

And yet, Google TV could hardly get out of the gate because the broadcast networks were scared of being “Apple-fied” and giving their content up to the Google black box.

Where will all this end up in the next several years? Will the victors be the Internet TV box, the mobile handset, some new device we’ve not even thought of yet?

Who knows? But one thing I’ll likely bank on, and that’s Barry Diller being right at the center of the action.

Now, if he could just get his Web service to get me a successful date.

Live From SXSW Interactive: J. Craig Venter On Writing The Genetic Code

Have you had your genes sequenced lately?

How about synthetic biology? Create any synthetic widgets in your spare time?

J. Craig Venter, one of the first humans to crack, and have cracked, the human genetic code is at it again, and boy did he deliver this morning at SXSW.

His appearance alone was an interesting mashup, introducing the first biological scientist to speak at this digital festouche.

So what was Venter’s message?

Well, first, it was to answer some big questions: What is life? Can we digitize it? How extensive is it? Can we pare it down to its most basic components?

As Venter and company have started filling up their computer databases with more and more digitized biological information, they’re starting to answer those questions.

This presents the world with some unique opportunities, science that could help with everything from synthetic fuels to enhanced crop production to helping create vaccines using synthetic biology (a flu vaccine was created using this methodology in less than 24 hours, a process that typically takes months).

Yes, of course, there are far-reaching ethical and moral questions about such scientific investigations, which Venter readily admitted. And the Obama White House even issued a report on the ethics of synthetic biology just last year.

But perhaps conspicuously masked behind the opportunity was a reveal that Venter himself may not have been conscious of in his talk.

Science fiction writer Bruce Sterling approached the microphone during the Q&A to ask the follow question: “How do you see what you’re doing?,” a reference to the nanotechnological scale at which most synthetic biological science is occurring.

Venter’s response: “You can’t see what you’re doing at scale…you have to take it on faith.”

I think I almost heard Sterling snickering as he shuffled away from the microphone.

SXSW Interactive Day 3 — Feed My Head

Heaven help me, it’s Day 3 of SXSW Interactive in Austin, Texas.

The sun has gone away, the clouds have moved in, but the compelling family digital entertainment just rattles on and on.

Scott and I did another podcast recap yesterday, this time just the two of us. I don’t have the link at the ready as I’m blogging from the Chris Poole session on the iPad, but if you Google “Scott Laningham” and find his blog, you should be able to find the link.

Day 2 was pretty compelling. My favorite session was on the use of social media in the Middle East, and it got pretty heavy duty during the discussion, as I mention in the podcast, when a Washington, D.C.-based Al Jazeera reporter in our session announced that an Al Jazeera cameraman in Libya had just moments before been confirmed killed while doing his job in Benghazi.

So, in juxtaposition with the poser sessions where teenyboppers are talking about brand influence, to have the stakes raised to life and death kind of gives one a sense of perspective.

But that’s always the case for me: It’s the big ideas leaking through the SXSW sieve of inconsequentiality that keeps me coming back again and again, and this year in spite of the overcrowding.

That, and having great dinners with great colleagues and friends from around the globe.

More later, but check out that Day 2 podcast if you get the chance. We did a good wrap for 15 minutes!

SXSW Interactive 2011 – On The Ground Day 2

Greetings from the Social Media Club office here in lovely downtown Austin, Texas.

Scott Laningham, along with our IBM social media partner in crime Kathy Mandelstein, just finished IBM’s lead social business evangelist, Sandy Carter, on the topic of social media, SXSW and IBM, meeting 167 complete strangers in Mumbai late night at her hotel after a single tweet, and much, much more.

Scott and I also did a podcast recap of day 1 at SXSW Interactive, which you can find here.

Our social business buddy Rawn Shah joined us for that one, where we discussed the Jason Calacanis/Tim O’Reilly interview, and all that the other sessions that are now a vague remnant of neurons in my overstimulated mind.

Day 2 is swinging into full gear.  More later…

 

Small Moves, Smartly Made

For the record, I’m not currently in Japan.

For longtime readers of this blog, of course, the joke being that I’ve been caught in three separate earthquakes while traveling on business, including in one in downtown Tokyo in 2005.

The 8.9 magnitude quake that hit near Sendai overnight in Japan was, of course, no joke.  Reports of damage from both the quake itself and the tsunamis have been devastating, and of course the waves are still traveling across the Pacific towards the U.S. West Coast and South America.

If you’d like to learn more and make a donation, the Red Cross put out this disaster alert overnight.

My thoughts and prayers are with the people of Japan, including my IBM colleagues in Tokyo and the surrounding area.  Feel free to respond to this blog post and let us know how you’re doing!

Social Business Summit Debrief

Back here in Austin, we’re preparing for up to 14,000 visitors in town for the start of SXSW Interactive.  I’m still trying to make my way through the insane schedule, but already began some serious networking yesterday at the Dachis Corp. “Social Business Summit.”

There was a wide range of speakers and topics, and Dachis’ Peter Kim served as the emcee du jour.  Salesforce.com chief scientist JP Rangaswami (and Cluetrain contributor) set the day up by asking the question, “Why do we even need a social business summit?”

His answer: To discover what we’ve lost — that is, being social while doing business.  His thesis: That in the mass broadcast market model, relationships got lost in all that hierarchy, and the 1-1 relationship opportunity was subsumed by the “mass.”

The network allows those relationships to scale between businesses, consumers, and other participants in the market, and that “the new generation won’t tolerate business the way we have.”

JP went on to discuss how the concept of work has gone through many iterations, and explained that “there is no such thing as failure,” that such a thing is simply evidence we can store for future proofing.

Tell that to my boss, JP.

Forrester’s Josh Bernoff: Put Down The Credit Card!

Josh Bernoff from Forrester appeared later in the day, always ready and armed with some excellent case studies.  Josh explained how he recently reached out to BestBuy’s Twelpforce to find a cell phone adapter, and after being told precisely the store he needed to buy the item had it in stock, proceeded to walk out with $1,100 worth of merchandise, including a new BlueRay player.

Josh, please, put your credit card away before you allow the Mercedes-Benz folks to steer you to their nearest dealership.

Josh did leave us with some takeaways: 1) Encourage your staff to use new tech 2) Encourage experimentation 3) Commit to collaboration systems 4) Use councils to spread best practices.

Good advice…we’ve followed all of those inside Big Blue, and it’s served us well.

Small Moves, Smartly Made, Can Set Big Things In Motion

Renowned business author John Hagel III was up next, and gave what I thought was one of the more relevant talks to the subject of social business.

Hagel explained to the Austin digitelligentsia that we are now living in a world of diminishing returns, and yet the more participants, the more rapid the returns.

We’re moving from a world of “stocks” to a world of “flows,” and that though business in the past was built around proprietary knowledge that companies prevented access to and extracted value from, the world of social business is a whole different animal.

If you want to create value in this world, you have to refresh your knowledge base to replenish your stock.  That’s where social software can play a key role, because those “flows” depend increasingly on technology platforms.

But Hagel had a word of caution to orgs wishing to dive into the social business realm (and strangely, it mimicked what IBM first said about e-business in 1997: “Start simple, grow fast.”). Hagel explained that “going slow at first may help us go faster at the end of the day.”

Hagel went on to explain that “we must change every aspect of how we do business” to take full advantage of the opportunity social business presents, and that it will require “massive organizational change.” Hagel, importantly, I think, also explained that what’s missing today in these transitions and projects is a systematic link to metrics that matter most: Strategic metrics at the top of the org, operational metrics in the middle, and day-to-day metrics at the bottom.

Our jobs as social change agents are to bolster the champions and neutralize the opponents.

Cool!  Can I have a super duper social business laser gun to take the momentum-dragging —rds out!?

Jesse Thomas from JESS3 built on Hagel’s meme by stating that the goal is transformation, not just putting lipstick on a pig.  Social business strategy and infrastructure create the conditions for businesses to evolve, and they allow for the scaling of distributed leadership, while social networks allow for intimacy and presence at scale.

And, collectively, this presents a unique opportunity for harnessing the power of open data to evolve and learn (social analytics, acting on insight, etc.)

But ultimately, leadership still matters, even in the social organization.  Leaders are the people best placed to “join the dots,” as it is they who have the helicopter view of the city.

It was a thought-provoking day, and at the end of it, my head hurt…and I’m sure that had nothing to do with the margaritas.

Now, if you’ll excuse me, I’ve got to find my way to the Austin Convention Center for day 1 of SXSW 2011.  Let’s hope my head doesn’t explode before SouthBy’s end.

SXSW Day 1: Setting the Scene

I knew I was in trouble at SXSW this year when I showed up this morning, earlier than I’ve ever shown up on the first Friday, and I couldn’t find a parking spot ANYWHERE near the Austin Convention Center.

Then I knew I was in more trouble when entire parking areas, which used to house the parking that I had available to me for SXSW, were being taken over by the likes of X-Box 360, PepsiCo, and CNN.

So, I put on my backpack and made my way over to the convention center on foot. I saw a lot of people doing the same thing.

I think SXSW Interactive has officially jumped the shark. But as my amigo Spinuzzi said, it still affords great networking opportunities.

Sure, if you can FIND anyone. Being that I’m one of the “old” people and don’t much use geo-location services (if I want someone to know where I’m at, I’ll send them a Tweet or post it here on the Turbo blog), I guess I’m at even more of a disadvantage.

Yesterday, I got the lowdown on Blippy, a site on which individuals post all their credit card transactions. Now THAT’s transparency.

That’s one of the key themes I’m going to be most interested in at this year’s event. Transparency, privacy, security, particularly as they relate to increased use of mobile devices and social capabilities and the nexus between the two.

I’m also going to be interested in data, aggregation, and who gets to use what information. I think we’re into some seriously uncharted waters on that front.

It remains to be seen how much mobile access we’ll have on site. I’m typing this post on an Apple wireless keyboard using my iPad (the original). But, I’m in a bar (yes, at 12:15 in the afternoon…but I’m drinking a Diet Coke…I SWEAR), and they have good wi-fi access. We’ll see how AT&T fares with their 3G and how SXSW fares with the ACC wifi. Heaven help them if they don’t fare well.

In the meantime, I’m having lunch. I’m sitting at BD Riley’s on 6th Street (my local watering hole). It’s 12:15 PM. I don’t know the lat/long, but I’m sure you can look it up on Google maps.

But if you want to see me, you’d better hurry. This is SXSW — it’s dangerous to stay in one place for too long.

Austin: The Social Business Hub

When I moved to Austin some ten years ago, I figured career-wise, I was cutting my own throat.  I had been with IBM ten years at that point, but for six of those I had been centered around the beehives of Somers and Armonk, NY, and the general New York area, which was where the nerve center where IBM’s marketing teams lived and breathed.

But I’d had enough of life in the big city, so when an IBM opportunity presented itself here in Austin, I lept at the chance, even as I thought it might limit my future Big Blue career options.

Actually, the move opened a range of other doors.

Austin, despite having had some negative blowback from the dot com boom, still had several anchor technology tenants (Dell, IBM, AMD, Vignette, Applied Materials, etc.) that helped feed both talent and technology into the Austin business community.

The creative sector was also thriving here (GSD&M, frog, Toquigny, Razorfish, Ants Eye View, Fleishman-Hillard, UT-Austin…), and certainly the great weather and live music didn’t hurt (and did I mention the  world class Tex-Mex and new international airport?).

Probably just as importantly, the tech trends were playing to my favor.

What we came to call Web 2.0 and, later, social media (and now “social business,” a sobering term that suggests a maturity far beyond its still nascent adoption in the enterprise, but leaves the door open for widespread and mainstream adoption) took root early on in IBM.

IBM was one of the first major players to issue social media guidelines, and we also used the technology to conduct our own business, creating a whole new set of company values through an IBM internal “jam” online that elicited responses from over 100,000 IBMers around the globe.

I’d be remiss in not pointing out that we were also enjoying investments in emerging markets around the globe (India, China, Argentina, Brazil) which, no matter your nationalistic perspective on “rightsourcing,” required new ways of working and time zone adjustments, not to mention a more astute and tuned in sensibility to cultural variance.

We were IBM, and we were living up to the “international” part of our name in ways I had never imagined possible.

You couldn’t just think global, you had to act global.  And me, I had to do it from right here in the middle of Texas.

But, I could, primarily due to some of the technology we were developing, along with my ever-umbilical broadband connection and always on phone line.

In the meantime, the Web 2.0 snowball blossomed into a social media juggernaut.

New terms, tools and technologies spread like wildfire.

And new approaches to communicating and marketing were happening literally underfoot, leaving a range of carcasses along the way for those who didn’t “get it”: Dan Rather, Kryptonite locks, even Dell during their “Dell Hell” regime (but to their credit, they now have a world-class social media infrastructure and staff and even a newfangled social media command center introduced to the world by none other than Michael Dell).

Out with the old, in with the new.

Austin was poised to take advantage of and capitalize on this new wave in a big way, and for a variety of reasons:

• The young, smart creative class that had been borne both from the great universities and through interstate (and even international) migration.
• The business friendly (and very green) climate offered by the Austin municipal government, as well as the low-taxing and right to work environment of the great state of Texas (no state income tax).
• The ongoing SXSW Interactive, Film, and Music festival which, though originally more music than film, is now more interactive than both film and music, and which kick starts here this Friday with an expected attendee base that will likely sound an alarm with the Travis County fire code.  (SXSW has brought more creative and business talent in and out of Bergstrom airport than no amount of stock options likely could.)
• And, of course, the Austin venture capital community that has long cultivated and invested in content, media, and, most recently, social software.

There’s a culture of optimistic innovation that transpires here, which feeds back into the tech and creative community, but which is also fed by it.  People here are passionate about the opportunity social media presents, but also grounded in the reality it will take to help bring it to bear for businesses and individuals.

Some examples: Our friends from Coremetrics (which IBM later acquired), BazaarVoice (founded by the same co-founder of Coremetrics, Brett Hurt), Powered (later acquired by Dachis Corp.), and, yes, social business consultancy Dachis Corp., co-founded by digital and social media marketing veterans and led by Jeff Dachis, original co-founder of leading interactive shop Razorfish. (Blogger’s Note: IBM is a co-sponsor of the Dachis Social Business Summit tomorrow here in Austin, and also to be held in other cities around the globe).

So, that’s a long way of saying, the future’s so bright in Austin social media, you gotta wear shades…preferably some 3D shades that make that big ol’ Facebook “Like” button for the “City of Austin” get so large it jumps right OFF the page and nearly scares you back to Silicon Valley.

#winning #TigerBlood…sure, all that and then some.

Because, if you’ve spent any time here at all, you know our longtime unofficial mantra is “Keep Austin Weird” (Go rent Richard Linklater’s “Slackers” for the back story).

I’d like to suggest we rename it: “Keep Austin Weird…And Social.”

Very, very social.

(Blogger’s Note: See some related perspectives on Austin leading into SXSW and the Dachis Social Summit from my friends [and IBM’s own] Kathy Mandelstein, Ogilvy’s Virginia Miracle, and Dachis’ Peter Kim, and ALL Austin residents.)

New IBM Cloud Centre In Singapore

I’m back in Texas, and was just this morning chatting with a friend about the state of U.S. infrastructure compared to other parts of the world, and the subject of Singapore came up.

In specific, Singapore’s forward-thinking approach to investing in information technology and high-speed broadband.

And then I saw the following news cross the wire, that IBM today announced a U.S. $38M investment in a new IBM Asia Pacific Cloud Computing Data Centre in Singapore.

You can’t make this stuff up.

The new centre will provide businesses with solutions and service to harness the potential of cloud computing, and is slated to launch in April.

According to Chris Morris Director of Cloud Services & Technologies, IDC Asia/Pacific, “The APEJ market for cloud computing services will grow by an average 40% per annum rate through 2014 to reach US$4.9 billion. A major driver of this growth has been the new regional data centres which are now emerging to provide the necessary infrastructure for growth of the key cloud service areas.

While cloud services have been attractive in the past, concerns about the consistency of the service performance due to the potential impact of network latency and the location of the data have inhibited their uptake for anything that was a critical workload. This increased availability of enterprise-class cloud services will underpin the acceleration of cloud services in APEJ as cloud service shifts from the SMB sector to the large enterprise.”

The first offering to be available at the IBM Asia Pacific Cloud Computing Data Centre will be from IBM’s infrastructure as a service (IaaS) cloud portfolio.

Built on an agile cloud infrastructure, the offering is designed to provide rapid access to security-rich, enterprise-class virtual server environments and is well suited for development and test activities and other dynamic workloads.

It will help enterprises fulfill on the promise of cloud by reducing operational costs, eliminating capital outlays, improving cycle times for faster time-to-market, and improving quality with virtually instant, secure access to a standardized infrastructure as a service environment.

Additionally a compelling catalogue of software from the IBM Software Group and 3rd party companies — will be available in a variety of payment models designed for Mid-Size and Large Enterprises and Independent Software Vendors (ISVs).

A sampling of ideal workloads includes but is not limited to:

• Application development
  • New projects or quick deployment of existing projects
  • Transient applications – demos, training, proof of concept, technology migration
  • Multi-site, outsourced development and test, including access from multiple sites, remote locations or separated external and contractor resources
• Functional and non-functional testing
• Dynamic workloads requiring variable capacity, such as web hosting, application pilots, statistical modeling or research activities

IBM has helped thousands of clients adopt cloud models and manages millions of cloud based transactions every day. It assists clients in areas as diverse as banking, communications, healthcare and government to build their own clouds or securely tap into IBM cloud-based business and infrastructure services.

IBM is unique in bringing together key cloud technologies, deep process knowledge, a broad portfolio of cloud solutions, and a network of global delivery centres.

For more information about IBM cloud solutions, visit www.ibm.com/cloud

Texas Pickup

So I was on a flight from Austin to New York City today.

Charlie Sheen was nowhere to be seen.

But Scott Pelley, the correspondent with “60 Minutes,” was on my flight, and he even had a Texas cowboy hat in tow.  I assume, the native Texan that he is, Pelley was celebrating Texas Independence Day along with the rest of we native Texans.

So, I figured since we’re no longer a republic, I’d go ahead and come visit my second home, the great city of New York, where I’ll be in tow through the weekend, and spending the next couple of days in a variety of meetings.

Back in Viva Las Vegas, our IBM PULSE event pulsed on.  Yesterday, we heard some more key news coming from the event, this time around the ever-ubiquitous IT topic, cloud computing.

In that announcement, IBM showcased a series of technology breakthroughs that extend the company’s leadership in virtualization, image management, and cloud computing, including software that can virtualize a data center within minute to instantly meet business demand.

Instant data center.  You gotta dig that.

The market opportunity for cloud-related technologies, including hardware and software, is expected to grow to $45B by 2013, according to IDC (it was around $17B in 2009).  In other words, demand for big clouds is growing as organizations seek to expand the impact of IT to deliver new and innovative services while realizing the economies of scale the cloud can provide.

The power of the cloud model lies in its ability to harness varying technology investments by enabling rapid and dynamic scheduling, provisioning and management of virtualized computing resources on demand.

Enough backdrop (Get it?  Clouds?  Backdrop?)

First, IBM announced a new, advanced virtual deployment software — now available as an open beta program — that has unmatched dynamic provisioning and scheduling of server resources, two capabilities core to cloud functionality.

While traditional technologies deploy virtual machines slowly, requiring significant hands-on management from IT staff, the new IBM software can deploy a single virtual machine in seconds, dozens in a few minutes and hundreds or thousands at the unrivaled speed of under an hour.

In addition to speed, the new IBM software provides a powerful “image management” system to help organizations install, configure and automate the creation of new virtual machines to better meet business demands, while minimizing costs, complexity and the risk associated with IT deployment.

IBM also announced three new breakthroughs for managing virtual environments.

First, for the automation of IT resources, IBM has expanded the capabilities of Tivoli Provisioning Manager 7.2 to help better manage virtual computing resources by automating best practices for data center provisioning activities.

Second, IBM demonstrated technologies that provide a centralized management platform for hybrid cloud environments for both on and off premise deploments.

And third, the IBM Tivoli Storage Manager for Virtual environments now integrates with and extends clients’ requirements to meet backup and recovery needs, online database and application protection, disaster recovery, reduction in stored data, space management, archiving and retrieval.

In the virtualized environment, this software improves the frequency of backups to reduce the amount of data at risk, and enables faster recovery of data to reduce downtime following a failure. By off-loading backup and restore processes from virtual machines, Tivoli Storage Manager for Virtual Environments allows users and applications to remain productive without disruption.

You can get all the nitty gritty details here.

In the meantime, I’m off to celebrate Texas Independence Day in New York City!

Re-Entry

Greetings, World.

I’m back after a week disappearing into the rainforests, rivers, and golf courses of Costa Rica.

And when I mean disappearing, I’m referring mostly to the little white balls that I sent trafficking off into the Costa Rican wilderness with great frequency.

Neither my father nor I even placed in our collegial golf tournament, but a good time was definitely had by all.  You can see below an action shot from one of the greens.

Turbo and dad traverse one of the celebrated golf courses of outer San Jose, Costa Rica

Of course, while I was out galavanting about the links of Costa Rica, my peers Scott Laningham and Tiffany Winman are out in Viva Las Vegas representing on the show floor as the IBM PULSE 2011 event kicked off over the weekend.

Though I’m sad not to be there with them this year, they are already off and running, and you can go here to keep track of all the tidings.

Scott’s interviews are being featured on the IBM Software Livestream channel.

Just yesterday, IBM started making some important announcements coming out of the PULSE event.

First, we introduced software to help bring a new level of intelligence to the world’s physical infrastructure, software that aims to advance smarter cities and industry transformation across water, energy, transportation and healthcare industries by monitoring and analyzing new streams of data.

With this news, IBM is continuing these advancements, delivering new software to give greater intelligence to the business operations of the world’s infrastructure:

• Analytics software for monitoring telecommunications, transportation, or any network that distributes data such as escalators for metros, ATMs for banks and refrigerators for grocery chains;
• New software that monitors and manages smart meter networks for energy, water and gas utilities;
• New software that helps hospitals locate and monitor their clinical and biomedical equipment in real-time to ensure that life-saving medical devices are instantly available and expertly maintained; and
• Smarter buildings software that helps organizations to optimize their buildings’ energy and equipment efficiency.

As part of this news, IBM also announced a series of client wins and advancements to transform infrastructures around water, energy management, buildings, and more.

You can go here to get all the details and read more about the client wins.

In the meantime, I need some new software to manage the overabundance of email I received while on holiday!

So if you’ll excuse me, I’m off to try and climb out from under the pile.

But please, do keep an eye out on the Tivoli PULSE press room for more news breaking from Vegas!