Out of the Office
I’m heading out for a few days’ away from the office.
If you didn’t get to listen in to the IBM Customer Experience Suite announcement earlier today, go check the stream around Twitter hash tag #ibmexperience, or visit the Social Media site for the announcement.
Our esteemed Irving Wladaswky-Berger turned in another stellar performance at the event, held at the IAC building in NYC. Irving eloquently tied the state of today’s Web back to its evolution from e-business and the early commercial Internet, and he put the announcement in just the right context, demonstrating why businesses must capitalize on the confluence of the social and mobile Web to provide for a better customer experience.
Irving, thx for all you continue to do for Big Blue, even in your so-called retirement. You can read Irving’s background post for the announcement here.
You can also listen to the interview Scott Laningham and I conducted with Scott Neuman, director of global marketing at Lotus, about the IBM Customer Experience Suite.
Me, I’m off to practice a few transactions on a few golf courses in the Austin area for a few days with my padre.
If you really need to reach me, give me an email shout out to firstname.lastname@example.org
I’ll only be a short 5-iron away.