IBM’s Social Media Night Watchman
The thing I love about working at IBM, and what’s probably kept me here for far longer than is probably wise, are the great people who work here.
You get to work with some of the smartest people in the world at Big Blue (and a handful that aren’t so smart).
If it weren’t the world’s second largest democracy (behind India), then it might be downright nirvana-like.
But I digress.
One of those really smart people is my colleague, Bill Chamberlin, who sits on our corporate market insight team. His official title, Market Insights, Principal Analyst – Social Insights Practice and HorizonWatch Community Leader, doesn’t truly reveal the scope and breadth of his portfolio and impact inside the company.
Bill is IBM’s social media night watchman, keeping an eye on both the competition and the social media big picture.
My developerWorks amigo Scott Laningham and I sat down with Bill for a free-ranging interview over the phone last week, one in which Bill expounded on all things Smarter Planet, the maturation of social media in business, and his unique comparison of the Industrial Revolution to today’s knowledge economy (what Bill called the “industrialization of services.”)
You could do worse than spend the next 26 minutes of your life listening (26:44, MP3) to this big picture Q&A with Bill.
Me, I did some of the interviewing and I’m still learning from it.
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