Turbotodd

Ruminations on tech, the digital media, and some golf thrown in for good measure.

Archive for February 2010

Live @ Pulse 2010: The Podcast Recap

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Scott Laningham and I did an early morning podcast recap of IBM Pulse 2010, and then I promptly headed to the airport and back to snowy Austin.

In our recap, Scott and I discuss the key themes, announcements, and news coming out of IBM Pulse 2010…all in 8 minutes and 47 seconds!

Listen to the IBM Pulse 2010 Podcast Recap (MP3, 8:47)

Written by turbotodd

February 24, 2010 at 6:06 pm

Live @ Pulse 2010: Chesapeake’s Smarter City

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At today’s IBM Pulse 2010 event here in Las Vegas, IBM and the City of Chesapeake, Virginia, announced how they’ve partnered to build a “smarter city,” one in which intelligent city-wide systems enhance public services, including public works, public utilities, public safety, and even its parks and recreation initiatives.

The use of IBM technology in this effort is enhancing services delivered to the public ranging from maintenance and operations of traffic signals and water systems to the management of the City’s Fire and Police Departments.

As a result of these efforts, the City of Chesapeake is consistently improving the quality of life for its citizens.

The Background

The City of Chesapeake is one of the larger cities in Virginia, covering some 353 square miles. It’s a diverse community, with suburban, urban, and rural areas, with with a business community that is equally diverse.

It includes more than 80 foreign-based companies from 19 different countries, and a city that has more miles of deep water canals, including the Intracoastal Waterway, than any other city in the U.S.

IBM software manages the maintenance of equipment and facilities for the Chesapeake Public Works Department, including the people and trucks using brine for snow removal at the City of Chesapeake Expressway Toll Plaza

The size and location of the city makes it a complex infrastructure to manage. These unique challenges can be addressed in part by using technology to collect and analyze data that can be used to improve how transportation, utility management, and public safety systems react to constantly changing conditions.

A Comprehensive Plan for a Smarter City

In accordance with its comprehensive plan, the City of Chesapeake is paving the way to a smarter future by currently investing more than $1.2M U.S. in capital improvement projects affecting community facilities, economic development, and other key departments.

“Technology is the power tool of today,” said Peter R. Wallace, CIO of the City of Chesapeake. “We’re using IBM Software to give staff the data and tools to continually improve processes, which is essential in this economy. The City of Chesapeake is less than 50 years old, but those founders inherited hundreds of years of infrastructure. Until now, we haven’t had a quick or convenient way to look at the City’s assets and make smart decisions. To succeed, we must be efficient in the way we work and transparent to our citizens. IBM is helping us accomplish those goals.”

IBM’s software is connecting city systems, and providing the various city departments with a transparent view of what’s going on at any given time. By analyzing the data and sharing the findings across departments, the city is able to detect and react to potential problems more quickly.

IBM: A Vision for Smarter Cities

A recent IBM Institute for Business Value report entitled “A Vision of Smarter Cities” asserts that the digitization of data within a city’s core systems will enable city managers to collect data on the efficiency of processes that could not be previously measured, like wastewater treatment. This, in turn, will lead to more informed decision-making and planning from city leaders.

Michael Fitchett, the City of Chesapeake Systems Development Coordinator and a former city firefighter, discussed at a press conference today hosted by Tivoli general manager Al Zollar his team’s efforts in building a smarter City of Chesapeake.

“When we went live in December 2008 with IBM Maximo asset management software, I never thought I’d be up here talking about a smarter city initiative. The system has allowed me and my team to see a lot of different facets and look across the entire environment of the city and to, in turn, provide our citizens with better services.

“My CIO looks at me everyday and says “ATA” — Accountability, Transparency, and Agility.  I have a mayor who walks into the room and asks what our motto is: ‘We’re open for business.'”

Fitchett explained that he had strong management support, and that every day he is looking for “efficiencies and effectiveness” and explained what he considers to be the essence of a smarter city:

“Making sure we’re getting needed data out to our field personnel so that they can make real-time decisions: Working on a broken water main, perhaps having a video feed down that pipe to see proximity locations and able to analyze and instantly make critical infrastructure decisions.”

“The City of Chesapeake serves as a great example of how cities can take advantage of technology to provide citizens and businesses with a better, smarter place to live,” said Bill Sawyer, vice president of operations, IBM Maximo software. “By using these IBM technologies to better manage critical systems like water management and public safety, the city is both improving the quality of life for its citizens today and building a more sustainable future.”

Live @ Pulse 2010: Key Announcements

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I attended a press conference earlier today hosted by IBM Tivoli software general manager, Al Zollar.

There, Zollar detailed some of the key announcements from the conference, and he was later joined by IBM customer City of Chesapeake to discuss their smarter city initiative.

This is how Zollar positioned these key announcements in the press release from yesterday:

“As the world becomes more instrumented, the growth of digital and physical data creates vast opportunities for organizations that integrate and interconnect these once disparate areas and assert control and accountability over all pieces of the business, whether in the data center or an oil field,” Zollar explained.  “IBM helps clients build and manage the infrastructures that are behind the world’s most intelligent buildings, cities, utilities, offices, transportation systems and operations in every industry.”

Zollar started the press conference by explaining that a lot of the talk at the event was about operationalizing the infrastructure to build a smarter planet, and that the central launch idea of the conference was integrated service management.

That is, to take a single architecture and set of components and manage services (and risk!) across the data center, across the lifecycle, and in the context of individual industries.

Zollar reminded the audience of journalists and analysts of last week’s acquisition of Intelliden, which will help companies support their network layer and configurations around the globe.

Zollar also highlighted the fact that since 2005, IBM has invested some $5B U.S. to deliver a robust ISM suite, and that “we believe these investments are paying off.”

He highlighted the fact that IBM Tivoli’s asset management software line, Maximo, had grown 40% in 4Q09 alone (and this in a fairly flat cap X spending environment).

Zollar also took joy in pointing out that IBM had displaced some 220 HP customers and helped them migrate to the Tivoli ISM stack.  Welcome!

Integrated Service Management for Industry Solutions

IBM made a number of key service, partner, and product announcements here at IBM Pulse 2010.  Those are detailed as follows:

  • New IBM Global Business Services is extending its capabilities around integrated service management for new industry-specific solutions Advanced Water Management and IBM Maximo Real-Time Asset Locator for Aerospace, Energy & Utilities, Healthcare and Manufacturing.
  • IBM recently announced two new Solution Experience Labs simulating Smart Meter security risk in Austin, Texas, and La Gaude, France to help clients manage security risk with deploying Smart Meters.
  • Property Portfolio Management – New IBM Global Business Services and IBM Maximo asset management software solution that extends Maximo to manage an entire portfolio of buildings into a consolidated location.
  • Johnson Controls and Ricoh are announcing they are working with IBM to deliver intelligent building, facility and office solutions to reduce the carbon footprint.
  • The Tennessee Valley Authority and Galveston National Labs are announcing they are working with IBM to create smarter buildings at world-class facilities that require the utmost precision and maintenance.
  • Last week, IBM announced the acquisition of Intelliden, a leading provider of intelligent network automation software, to further build out its integrated service management portfolio and provide clients with better control of their network environments.

Integrated Service Management for Service Design and Delivery

  • New IBM CloudBurst QuickStart Services are pre-integrated hardware, software, and services fit-for-purpose cloud workload compute platform that can be quickly and easily implemented into the client’s environment.  IBM will provide installation, configuration, and education required to implement the IBM CloudBurst QuickStart Services solution.
  • IBM now has more than 1,800 ‘ready to deploy’ solutions available in the IBM Tivoli Open Process Automation Library (OPAL). These solutions are integrations of leading business partner products with IBM software solutions that solve industry-specific and customer needs.

Integrated Service Management for the Data Center

  • New IBM Information Archive enables policy-driven management of information across its lifecycle.
  • IBM Tivoli Provisioning Manager for Images enables clients to discover, capture, store, deploy and standardize all physical and virtual images in a single repository managed from a single interface.
  • IBM Tivoli Security Incident and Event Manager improves security by automating collection of distributed log information and tracking of abnormal behavior by privileged users – all from a common integrated dashboard, enabling better threat management and compliance reporting.
  • New storage management offerings IBM Tivoli Storage Manager, IBM Tivoli Fastback andIBM Tivoli Fastback for Workstations ensure duplicate files are backed up only once and recovery can now be managed from a single console.
  • IBM Power7 with IBM Systems Director and VMControl provide an integrated system of hardware, software and services including Integrated Service Management capabilities developed through a relationship between IBM Tivoli Software and IBM Systems Technology Group to enable a fully virtualized infrastructure providing rapid deployment at lower cost.

Behind the Scenes: Making Social Media @ Pulse 2010

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I took a quick breather this afternoon to produce this very short video about some of the tools and tricks of the trade I use with respect to social media to cover IBM events like Pulse 2010.

On my travels and in my everyday workaday life, I get a lot of questions about what and how to go about doing social media.  The beauty of the technology these days is that it just about anybody with a computer and a small handheld video recorder can become a practitioner.

I would submit, however, that, like anything, it takes some practice to get good at it!

Watch the video below to learn more about some of the tools I use.

Written by turbotodd

February 23, 2010 at 9:03 pm

Live @ Pulse 2010: Security and the Smarter Planet

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In today’s general session at IBM Pulse 2010, IBM Tivoli VP of marketing, Doug Brown, kicked off the morning by introducing Helene Armitage, GM of System Software, IBM Systems and Technology Group.

Armitage outlined the opportunity presented by integrated service management and its linkage to virtualization, workload optimization, the use of new delivery models, and the need to integrate.

Armitage explained that heterogeneous infrastructure-wide virtualization can deliver systems efficiency (say that three times quickly), as opposed to siloed management of individual platforms. By “managing through a single pane of glass,” organizations can consolidate resources and reduce their complexity, in turn improving their efficiency.

She also discussed the “self-provisioning” of services and resources, whereby companies could leverage the most cost effective provider of the necessary service.  She highlighted one example, SK telecom, a Korean mobile communications provider which had three large data centers with around 1,000 servers, and which deployed a cloud computing platform with IBM to enable quick development and testing of new services.

Another highlight of the keynote were several IBM customers (including a panel discussion), as well as IBM Chief Privacy Officer and VP, Security Counsel, Harriet Pearson’s thoughtful look at security and data privacy in the smarter planet realm.

Pearson explained that 71% of CIOs around the world are concerned about risk management and compliance, but that business needed to view risk management through a lends of opportunity, not liability.

Though admittedly there has been an explosion of regulatory activity in governments around the globe…and a 500X increase in Web links last year that could harm your company…despite these, and other challenges and threats, we can’t go on the way we have been: Bolting on security or risk management after we’ve installed new systems or introduced a new initiative.

We could try, but the planet is getting smarter, and so must we.

The state of security on the smarter planet is complex, no doubt.  As the planet gets more instrumented, interconnected, and intelligent, that presents new possibilities, complexities, and risks (critical infrastructure protection, privacy and identity, cloud security, etc.)

Where’s the data?  Who has access to it?  Who knows who, and who knows who is who??

No question, people like lower crime, less traffic, better health outcomes…all the things a smarter planet can potentially provide.  But people are also increasingly uncomfortable with “them” having all this information about us.

So, we must change how we approach security and privacy, and risk management in general, in our business and our policymaking.

Plan security and privacy from the start, not as an afterthought.  “Security by design,” which is about driving innovation while reducing risk.

Security by design is an enabler of innovative change, not simply a risk prevention measure.

Pearson closed by identifying a number of ways IBM is helping clients get smarter about security.

For example, by safely adopting new forms of technology like cloud computing and virtualization.  Enabling new business models like teleworking and outsourcing. Addressing emerging compliance constructs, while decreasing operations costs.

And, to the point of consumer concerns, addressing consumer expectations of privacy by assuring trusted brand status, while also assuring the integrity of quality and availability of information required for real-time decision making.

The state of security on our smarter planet is good, but with some investment and focus, and planning up front, it could be so much better, and in turn, provide businesses with new opportunities to be “in compliance” with both regulatory regimes as well as key business objectives.

Written by turbotodd

February 23, 2010 at 6:15 pm

Al Gore’s Smarter (and Funnier!) Planet — The Podcast Edition

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Greetings.  Thx to Scott Laningham, I was able to turn my recent recap of the Al Gore keynote into a podcast.

You can click here to listen (MP3, 8:27) to the full dispatch, Turbo audio style!

Written by turbotodd

February 23, 2010 at 5:53 pm

Live @ Pulse 2010: Second Day Buzz

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Greetings from 5:47 A.M. Las Vegas time, live in my room at the MGM Signature.

Yesterday was a great start to Pulse 2010, I must say.  There was quite a buzz in the air, and even though I was stuck in the MGM “biosphere” for the entirety of the day, I found the content of the opening session and Al Gore’s keynote to be quite compelling.

And the demo of The Venetian and its “smart” city-within-a-city was particularly compelling, and judging from the Twitter comments I saw, you all in the audience really enjoyed it as well.  If you wish to show the demo to your colleagues back at the office, you can view it here on YouTube.

As part of yesterday’s festivities, IBM made some key announcements, including around the notion of building smarter buildings.

As I already posted, IBM has partnered with Johnson Controls to optimize energy usage and improve security for clients in more than 150 countries.  This new smart building solution will help clients improve asset performance, sustainability, productivity, and safety across buildings and portfolios of buildings.

“Smarter buildings are key to the economic and environmental sustainability of urban environments,” said Rich Lechner, vice president, Energy and Environment for IBM, about the announcement. “Real-time infrastructure data coupled with analytics can enable better economic decisions and environmental outcomes. Together with an array of partners, we are delivering this value to clients today.”

IBM also announced it is working with Ricoh on an advanced device and printing management system which infuses office devices with real-time tracking and monitoring to help firms significantly reduce their print-related costs, improve service and also cut back on carbon emissions.

Gartner has estimated organizations can save between 10 and 30 percent of their printing costs if they better manage their printer, copier, and fax fleets.

You can keep up with all the Pulse-related announcements on this page here.

As for getting Tuesday off to a similarly roaring start, don’t forget this morning’s keynote session will be co-hosted by IBM Chief Privacy Officer and VP, Security Counsel, Harriet Pearson, and IBM System and Technology Group GM Helene Armitage.

Harriet and Helene will explore how integrated service management can meet the needs of a smarter planet, with a particular eye on the practical concerns of managing growth, reducing costs and ensuring security.

See you at the MGM Grand Arena!

Written by turbotodd

February 23, 2010 at 3:40 pm

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